Workshop Supervisor
Location: Birmingham, West Midlands, United Kingdom
Paul Rigby Ltd is looking for a friendly, experienced Workshop Supervisor to lead daily workshop operations in our automotive environment. This role ensures safe, efficient vehicle servicing and repair, supports the technician team, and helps maintain high standards of workmanship and customer satisfaction.
Purpose of the role
The Workshop Supervisor oversees workshop workflow, allocates tasks, maintains quality control and safety, and acts as the primary point of contact between technicians and management. You will keep jobs moving, resolve technical or resourcing issues, and support continuous improvement in workshop processes.
Key responsibilities
- Plan and coordinate daily workshop activity to meet service and repair schedules.
- Supervise and support technicians and apprentices, ensuring work meets quality standards.
- Allocate jobs, monitor progress and reassign resources to meet deadlines.
- Undertake quality checks and final inspections before vehicle release.
- Maintain a safe, organised workshop in line with health and safety requirements.
- Keep accurate job records, timesheets and parts usage information as required.
- Liaise with parts and administration teams to ensure efficient parts supply and documentation.
- Coach and mentor staff, supporting skills development and performance feedback.
Essential skills and experience
- Proven experience supervising a vehicle workshop or technical team in the automotive sector.
- Strong practical knowledge of vehicle servicing, diagnostics and repairs.
- Good organisational skills with the ability to prioritise and manage workflow under pressure.
- Clear verbal and written communication skills for liaising with technicians, managers and support teams.
- Familiarity with basic workshop systems for job management and parts control.
- Commitment to health and safety practices in a workshop setting.
Desirable skills and experience
- Experience with manufacturer service processes or dealership environments.
- Competence in using workshop management software and diagnostic tools.
- Previous experience developing apprentices or delivering on-the-job training.
- Technical qualifications or trade accreditation in automotive repair or maintenance.
Qualifications
- Relevant technical qualification in automotive engineering or vehicle maintenance is preferred where the role calls for it.
- Full UK driving licence is typically expected for roles that involve test driving or vehicle movement within the business.
What Paul Rigby Ltd offers
This is a full-time, permanent position. Pay for this role is between £34,000 to £42,000 per Annum, dependent on experience and relevant skills.
Typical benefits for this type of role may include a competitive benefits package such as employer pension contributions, paid holiday entitlement, access to vehicle staff programmes, structured training and career development, and support for professional qualifications. Benefits are provided in line with company policy and contractual terms.
