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- Tasks: Support the sales team with vehicle preparation, listings, and customer enquiries.
- Company: Join a family-owned automotive retailer known for outstanding service.
- Benefits: Enjoy a competitive salary, training opportunities, and staff discounts.
- Why this job: Be part of a dynamic team in a fast-paced dealership environment.
- Qualifications: Organisational skills and a friendly attitude are key; automotive experience is a plus.
- Other info: Great career growth potential in a supportive workplace.
The predicted salary is between 31394 - 31394 £ per year.
Sales Support Location: Stourbridge, West Midlands, United Kingdom
Salary: £31,394 per annum
Type: Full-time, Permanent
About Paul Rigby Ltd
Paul Rigby Ltd is a family-owned automotive retailer representing leading vehicle manufacturers across the West Midlands. We pride ourselves on delivering outstanding customer service, high-quality vehicles, and a professional yet friendly working environment.
We are currently looking for a motivated and organised Sales Support professional to join our team in Stourbridge. This role is key to ensuring the smooth operation of our sales department by supporting the Sales Executives and helping manage the journey of vehicles from preparation through to sale.
Role Overview
As a Sales Support team member, you will assist the Sales Department with a variety of administrative and operational tasks. You will help ensure vehicles are ready for sale, advertised correctly online, and progressing smoothly through preparation and delivery. This is an ideal opportunity for someone who enjoys working in a fast-paced dealership environment and takes pride in organisation, accuracy, and supporting a busy sales team.
Key Responsibilities
- Vehicle Progress Chasing: Track the progress of vehicles through preparation, liaising with internal departments to ensure vehicles are ready for sale and delivery on time.
- Vehicle Photography: Photograph vehicles to a high standard for online advertising and ensure imagery accurately represents each vehicle.
- Online Vehicle Listings: Upload and maintain vehicle listings across relevant sales platforms, ensuring details and images are accurate and up to date.
- Sales Administration Support: Assist the sales team with general administration including documentation, vehicle records, and supporting the sales process.
- Stock Management Support: Maintain accurate records of vehicle stock and assist with keeping the forecourt and online stock lists up to date.
- Department Coordination: Work closely with preparation, valeting, and other internal departments to help ensure vehicles move efficiently through the sales process.
- Customer Support Assistance: Assist the sales team with customer enquiries where required and help maintain a professional and welcoming dealership experience.
Qualifications & Skills
- Previous experience in a sales support, administrative, or customer service role (automotive experience is advantageous but not essential).
- Strong organisational skills and excellent attention to detail.
- Confident communication skills with a professional and friendly approach.
- Good IT skills, including Microsoft Office and the ability to learn internal systems.
- Ability to manage multiple tasks in a fast-paced environment.
- A proactive and team-oriented attitude.
What We Offer
- Competitive salary of £31,394 per annum
- Permanent full-time role within a well-established automotive business
- A supportive and professional working environment
- Opportunities for training and development
- Pension scheme and holiday entitlement
- Staff discounts across the Paul Rigby Group
- Convenient Stourbridge location with good transport links across the West Midlands
How to Apply
If you are enthusiastic about supporting sales operations and contributing to the success of a reputable automotive company, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role to our recruitment team via the Paul Rigby Ltd Careers page.
Join Paul Rigby Ltd and be part of a team that values your skills and supports your career growth.
Automotive Sales Support Specialist in Stourbridge employer: Paul Rigby Group
Contact Detail:
Paul Rigby Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Sales Support Specialist in Stourbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Sales Support role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in sales support. Engage with relevant content and connect with people in the automotive sector to boost your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by researching common questions for sales support roles. Role-play with a friend or in front of the mirror to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and cover letter to highlight your organisational skills and customer service experience, making it clear why you’d be a great fit for Paul Rigby Ltd.
We think you need these skills to ace Automotive Sales Support Specialist in Stourbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Sales Support role. We want to see how your skills can help us keep our sales department running smoothly!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how you can contribute to our team. Keep it friendly and professional, just like our dealership environment.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks in a fast-paced setting. We love a proactive attitude!
Apply Through Our Website: To make sure your application gets to us, apply directly through the Paul Rigby Ltd Careers page. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at Paul Rigby Group
✨Know the Company Inside Out
Before your interview, take some time to research Paul Rigby Ltd. Understand their values, the brands they represent, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Automotive Sales Support Specialist, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or streamlined processes. Be ready to discuss how you can bring that same level of organisation to their sales department.
✨Demonstrate Your Communication Skills
Since you'll be liaising with various departments and assisting customers, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively resolved customer queries or collaborated with a team.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the specific tasks mentioned in the job description, like vehicle progress tracking or online listings. Think about how you would approach these tasks and be ready to share your thought process during the interview.