Salary: £32,640 per Annum.
Location: Redditch, Worcestershire, United Kingdom
Employer: Paul Rigby Ltd
We are looking for a capable and customer-focused Technician to join Paul Rigby Ltd. This role keeps vehicles safe, reliable and roadworthy for customers and supports the service team in delivering high standards of workmanship and customer care.
Purpose of the role
The Technician will inspect, diagnose, repair and maintain vehicles across routine servicing and fault repair. You will ensure work is completed efficiently, to the required technical standards, and documented accurately to support a smooth workshop operation.
Key responsibilities
- Carry out vehicle inspections, servicing, diagnostics and repairs across mechanical and electrical systems
- Use diagnostic tools and follow technical documentation to identify faults and apply appropriate repairs
- Complete work to agreed quality and safety standards and record job details accurately
- Communicate clearly with service advisors and colleagues about findings, timescales and parts requirements
- Maintain tools, equipment and a tidy, safe work area; follow health and safety and workshop procedures
- Support continuous improvement by suggesting efficiency or quality improvements to processes
Essential Skills And Experience
- Practical experience in vehicle inspection, servicing and repair in an automotive environment
- Competence using diagnostic equipment and interpreting technical information
- Good mechanical and electrical fault-finding skills
- Ability to work methodically, manage time and prioritise tasks in a busy workshop
- Clear communication skills and a customer-focused attitude
- Eligibility to work in the UK and, where required for the role, a full driving licence
Desirable Skills And Experience
- Previous experience with manufacturer-specific diagnostic systems or dealer workshop procedures
- Experience working to fixed-price repair schedules or in high-throughput service centres
- Additional training in hybrid/electric vehicle systems or advanced diagnostics
Qualifications
- Relevant vocational qualification (for example NVQ Level 2/3 or equivalent) or demonstrable workshop experience
- Manufacturer or technical training certificates are advantageous but not essential
What the organisation offers
Employment type: Full-time, Permanent.
The benefits package is typical for automotive technician roles and may include a workplace pension scheme, training and professional development, opportunities for manufacturer training, statutory leave entitlement and staff discounts. Specific entitlements and any additional benefits would be confirmed at offer stage.
Technician in Redditch employer: Paul Rigby Group
At Paul Rigby Group, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture in Leicester. Our commitment to employee growth is evident through ongoing professional development opportunities, while our competitive salary and focus on delivering exceptional customer experiences make this role both meaningful and rewarding for those passionate about the automotive industry.
