Paul Rhodes Bakery is seeking a Customer Relations Assistant Manager to lead the Customer Relations team in a hybrid role with two days weekly at the Head Office. You will drive service excellence, monitor performance, and collaborate with key departments to improve customer experiences.
You will train staff, manage daily operations, and respond to escalations, ensuring consistent, professional communication with customers and internal stakeholders while upholding the company values and safety
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Hybrid Customer Experience Lead employer: PAUL RHODES BAKERY LTD
At Paul Rhodes Bakery, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As the Head of Food & Product Innovation, you will benefit from a supportive environment that encourages professional growth and creativity, all while being part of a renowned bakery located in the vibrant Greenwich market. Join us to make a meaningful impact on our product offerings and enjoy the unique advantages of working in a dynamic and passionate team dedicated to quality and excellence.