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Operations Manager
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Paul Mitchell Associates
Operations Manager

Operations Manager

Leicester Full-Time 43000 - 51000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations, improve systems, manage finances, and support HR functions.
  • Company: Join a values-driven organisation focused on conservation and sustainability.
  • Benefits: Enjoy a competitive salary, flexible working options, and professional development opportunities.
  • Why this job: Be part of a dynamic team making a real impact in the community.
  • Qualifications: Experience in operations or project management, strong leadership skills, and financial literacy required.
  • Other info: Part-time arrangements may be considered for the right candidate.

The predicted salary is between 43000 - 51000 £ per year.

Job Description

Operations Manager – Leicester

Overview

Our client is seeking a highly motivated and experienced Operations Manager to join its team. This is an exciting opportunity to play a pivotal role in driving the efficiency and effectiveness of the organisation. As a key member of the senior management team, you will oversee internal systems, ensure compliance, and support the delivery of its programmes and strategic priorities.

This full-time, permanent position offers a competitive salary of £50, to £60, per annum (depending on experience). Part-time arrangements may be considered for the right candidate.

Responsibilities

Improving Business Operations

  • Lead the continuous improvement of internal systems and processes to enhance efficiency and support organisational growth.
  • Identify and implement tools and technologies to streamline activities such as financial management, project tracking, and HR administration.
  • Develop and maintain operational policies and procedures to ensure consistency, accountability, and compliance.
  • Monitor and evaluate operational performance, using data and staff feedback to identify and resolve bottlenecks.
  • Foster a culture of learning and adaptability, encouraging staff to adopt improved processes.
  • Ensure the organisation\’s infrastructure is robust and scalable to support programme delivery and strategic goals.

    • Operations & Administration

  • Oversee the day-to-day running of office operations, including HR, IT, governance, and health & safety.
  • Manage supplier relationships and contracts (e.g., insurance, IT, premises).
  • Support grant applications, reporting, and effective project tracking.

    • Finance & Compliance

  • Oversee budgeting and financial reporting processes, working closely with the Finance & Risk Committee and Treasurer.
  • Supervise the Finance Team and HR Officer to manage budgets, invoicing, and payroll.
  • Ensure compliance with UK charity law and regulatory requirements.

    • HR & Team Support

  • Manage the HR Officer to ensure effective HR administration, including contracts, policies, and onboarding.
  • Promote a positive and inclusive working culture.

    • Fundraising & Project Support

  • Assist with the operational delivery of fundraising events, appeals, and campaigns.
  • Support programme managers with resource planning and logistics for conservation projects.
  • Oversee volunteer and supporter engagement systems.

    • Governance Support

  • Act as a key point of contact for the Board of Trustees, ensuring timely communication and access to relevant information.
  • Oversee the scheduling, preparation, and follow-up for Board meetings.
  • Support trustee recruitment, induction, and training processes.
  • Ensure compliance with governance and reporting obligations to regulatory bodies.

    • Organisational Leadership

  • Be an active member of the senior management team.
  • Role model the organisation\’s values and behaviours.
  • Encourage continuous improvement initiatives across all areas of work.

    • Qualifications

    Essential

  • Proven experience in operations, administration, or project management (ideally in a small organisation or nonprofit).
  • Strong leadership and organisational skills.
  • Accountancy knowledge, Financial literacy and experience managing budgets and financial systems.
  • Excellent interpersonal and written communication skills.

    • Desirable

  • Familiarity with UK charity governance and regulatory requirements.
  • A commitment to conservation, sustainability, and nature recovery.
  • Experience in HR management.

    • Day-to-Day

  • Oversee and improve internal systems and processes.
  • Manage financial operations, including budgeting and compliance.
  • Support HR functions, including staff onboarding and policy development.
  • Collaborate with programme managers to ensure smooth project delivery.
  • Act as a liaison with the Board of Trustees, ensuring effective governance.
  • Drive operational improvements to support organisational growth.

    • Benefits

  • Competitive salary of £50, to £60, per annum (depending on experience). Part Time considered
  • Opportunity to work in a values-driven organisation committed to conservation and sustainability.
  • Flexible working arrangements, including potential part-time options.
  • Professional development opportunities.
  • A supportive and inclusive working environment.

    • Operations Manager employer: Paul Mitchell Associates

    Join a values-driven organisation in Leicester as an Operations Manager, where you will play a crucial role in enhancing operational efficiency and supporting conservation efforts. Enjoy a competitive salary, flexible working arrangements, and ample opportunities for professional development within a supportive and inclusive work culture that prioritises employee growth and well-being.
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    Contact Detail:

    Paul Mitchell Associates Recruiting Team

    View Paul Mitchell Associates Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations Manager

    ✨Tip Number 1

    Familiarise yourself with the specific operational challenges faced by non-profit organisations. Understanding the unique aspects of managing operations in this sector will help you demonstrate your knowledge and readiness for the role.

    ✨Tip Number 2

    Network with professionals in the charity sector, especially those in operations management. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.

    ✨Tip Number 3

    Showcase your leadership skills by discussing past experiences where you've successfully led teams through change or improvement initiatives. Be prepared to share specific examples that highlight your ability to drive efficiency.

    ✨Tip Number 4

    Research the organisation's values and recent projects. Tailoring your conversations during interviews to align with their mission and demonstrating your commitment to conservation and sustainability will set you apart from other candidates.

    We think you need these skills to ace Operations Manager

    Leadership Skills
    Operational Management
    Project Management
    Financial Literacy
    Budget Management
    Compliance Knowledge
    Interpersonal Communication
    Written Communication
    HR Management
    Data Analysis
    Process Improvement
    Supplier Relationship Management
    Governance Knowledge
    Adaptability
    Team Collaboration

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in operations, administration, or project management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to improve internal systems and processes.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for conservation and sustainability. Address how your background aligns with the responsibilities of the Operations Manager role, particularly in managing budgets and compliance.

    Highlight Relevant Skills: In your application, clearly outline your accountancy knowledge and financial literacy. Mention any experience you have with HR management and governance, as these are essential for the role.

    Showcase Leadership Experience: Provide examples of how you've led teams or projects in the past. Discuss how you've fostered a positive working culture and driven operational improvements, as this will resonate well with the hiring team.

    How to prepare for a job interview at Paul Mitchell Associates

    ✨Showcase Your Leadership Skills

    As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects, highlighting how you fostered a positive working culture and encouraged continuous improvement.

    ✨Understand the Organisation's Values

    Familiarise yourself with the organisation's mission and values, especially their commitment to conservation and sustainability. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals.

    ✨Prepare for Financial Discussions

    Given the role's focus on budgeting and financial reporting, brush up on your financial literacy. Be prepared to discuss your experience managing budgets and any relevant tools or technologies you've used to streamline financial operations.

    ✨Demonstrate Problem-Solving Abilities

    The role involves identifying and resolving operational bottlenecks. Think of specific challenges you've faced in previous roles and how you approached solving them. This will show your analytical skills and ability to improve processes.

    Operations Manager
    Paul Mitchell Associates
    Location: Leicester
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