At a Glance
- Tasks: Deliver memorable service and create unforgettable experiences for our guests.
- Company: Join the vibrant Bella Italia family, where individuality is celebrated.
- Benefits: Enjoy flexible working, amazing discounts, and wellbeing support.
- Other info: Career growth opportunities and exciting team celebrations await you.
- Why this job: Be part of a fun team that values your voice and creativity.
- Qualifications: Passion for hospitality; no experience needed, just a great attitude!
The predicted salary is between 11 - 16 £ per hour.
At Bella Italia, we believe that the best moments in life are spent with loved ones sharing food, friendship, laughter, and the joy of the Italian table. If you love pizza, pasta, and creating unforgettable experiences for guests, we would love to welcome you to our Front of House team.
Evenings and Weekends - Must have Norwich Football home game availability.
Why Join Bella?
- A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring enthusiasm and a love for hospitality, there’s a seat at our table for you.
- Flexible Working – Negotiable contracts that fit your lifestyle.
- Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends and family.
- Wellbeing Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness diet plans.
- Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks Rewards – Free meals on shift, access to wages before payday, discounted gym memberships, and exclusive savings on theme parks, shopping, and more.
- Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailers.
What You’ll Do as a Server/Waiter/Waitress:
- Deliver consistent, memorable service to every guest.
- Be a sparkling personality, building rapport in a fast-paced environment—this is YOUR stage.
- Guide guests through our menu, making recommendations tailored to their tastes.
- Work as part of a team that lifts each other up and celebrates wins together.
- Share your ideas—we have a genuine open-door policy and value every team member’s voice.
Who We’re Looking For:
We don’t believe in "culture fit"; we believe in adding to our culture. If you’re passionate about hospitality, great service, and making memorable experiences for our guests, we want to hear from you. No experience? No problem. If you have the right attitude, don’t worry we’ll teach you everything you need to know.
At Bella Italia, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know; we’re happy to help.
Join the Bella Italia family today and work somewhere awesome. Don’t just take our word for it; we’ve been recognised in the Sunday Times Best Places to Work.
Apply now and bring your passion to the Bella Italia table.
Server/Waiter/Waitress in Norwich employer: Paul Mason
At Bella Italia, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive in our fast-paced Italian kitchen. With fantastic benefits like flexible working hours, career growth opportunities through fully funded apprenticeships, and a supportive environment that prioritises employee wellbeing, we ensure our team members feel valued and empowered. Join us in Norwich and be part of a family that celebrates food, friendship, and the joy of the Italian table.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Paul Mason. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Paul Mason
Don't be shy about reaching out to Paul Mason directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server/Waiter/Waitress in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Paul Mason and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Paul Mason
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!