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- Tasks: Lead product strategy for enterprise account management and team experience at DeepL.
- Company: Join DeepL, a leading AI company breaking down language barriers since 2017.
- Benefits: Enjoy remote work, flexible hours, comprehensive health insurance, and 30 days of annual leave.
- Why this job: Make a real impact in the fast-paced AI space while collaborating with a diverse global team.
- Qualifications: 5+ years in product management with strong B2B SaaS knowledge and communication skills.
- Other info: Participate in monthly hack sessions and enjoy regular team events to foster collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Meet DeepL. DeepL is a global communications platform powered by Language AI. Since 2017, we have been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity.
What Sets Us Apart
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks enables us to create cutting-edge communication technologies for businesses, including the DeepL Translator (30+ languages) and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools for businesses to communicate more effectively, both internally and with their customers globally.
Our goal is to become the global leader in Language AI and build products that drive better communication, drive connection, and make real-life impact. To do that, we need talented people who want to be part of this exciting journey.
Responsibilities
- You will work at the intersection of enterprise customer needs and internal platform capabilities, ensuring our large customers get world-class account management while making it effortless for DeepL's product teams to build enterprise-ready features from day one.
- For Enterprise Customers:
- Own the strategy and roadmap for how large organizations onboard, manage teams, configure access, and scale DeepL usage across thousands of users.
- Partner with Sales, CSMs, and key accounts to understand enterprise requirements and build features that win competitive deals.
- Lead a collaborative team process to translate user and business needs into development requirements that drive impact.
- Ship features that make DeepL the obvious choice for Fortune 500 IT and procurement teams.
- Define and build the platform strategy for how new DeepL products integrate account and team management into their user experiences.
- Partner with product teams to understand their needs and identify reusable components, systems, and patterns that accelerate enterprise feature development across DeepL.
- Work closely with Design and Engineering to identify opportunities for shared UI components and patterns.
- Act as the "PM for internal customers" understanding what teams need, building what creates leverage, and driving adoption through value, not mandates.
- Own the full product lifecycle: discovery, delivery, launch, and measuring business impact.
- Communicate strategy clearly to diverse audiences - from C-suite customers to engineering teams.
Qualifications
- 5+ years of product management experience, ideally with a mix of customer-facing B2B products and platform/internal tooling work.
- Strong B2B SaaS domain knowledge, ideally in account management, user/team administration, or enterprise infrastructure.
- Experience building products used by large enterprises (Fortune 500 scale) with complex organizational structures.
- Proven ability to define product strategy in ambiguous environments.
- Comfortable with high autonomy and uncertainty.
- Platform thinking: You understand internal adoption challenges and know how to build platforms that teams want to use.
- Data-informed: You validate hypotheses with evidence but don’t let perfect data prevent progress.
- Strong communication and presentation skills, grounded in data and customer insights.
What We Offer
- Diverse and internationally distributed team.
- Open communication, regular feedback.
- Remote work, flexible hours.
- Regular in-person team events.
- Monthly full-day hacking sessions.
- Comprehensive health insurance.
- 30 days of annual leave.
- Annual learning budget.
If this role and our mission resonate with you, but you’re hesitant because you don’t check all the boxes, don’t let that hold you back. At DeepL, it’s all about the value you bring and the growth we can foster together. Go ahead, apply; let’s discover your potential together. We can’t wait to meet you!
We are an equal opportunity employer. You are welcome at DeepL for who you are; we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward!
Senior Product Manager Account & Team Experience employer: Paul Ekman Group
Contact Detail:
Paul Ekman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager Account & Team Experience
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences at DeepL and express your interest in the Senior Product Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding DeepL's products inside out. Familiarise yourself with their AI technology and how it impacts communication. This will show your genuine interest and help you stand out during discussions.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past product management successes, especially those that relate to B2B SaaS. We want to hear how you've tackled challenges and driven results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to breaking down language barriers.
We think you need these skills to ace Senior Product Manager Account & Team Experience
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Manager role. Highlight your experience with B2B products and any relevant platform work, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love seeing how you've driven results, especially in complex environments like Fortune 500 companies.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your unique experiences and perspectives, as we believe diversity fuels innovation and creativity at DeepL.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Paul Ekman Group
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand DeepL's products and how they fit into the B2B landscape. Familiarise yourself with their features, especially those related to account management and team experience. This will help you articulate how your experience aligns with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Think of specific examples where you've successfully managed product lifecycles or navigated ambiguity in product strategy. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Senior Product Manager, you'll need to communicate effectively with diverse audiences. Practice explaining complex concepts in simple terms. Be ready to discuss how you've previously collaborated with cross-functional teams, particularly in translating user needs into actionable development requirements.
✨Demonstrate Data-Driven Decision Making
DeepL values data-informed strategies, so be prepared to discuss how you've used data to validate hypotheses and drive product decisions. Share examples of how you've balanced data insights with intuition to make progress, even when faced with incomplete information.
