Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line IT support and manage device setups for a global communications platform.
- Company: Join a leading global communications company with a focus on collaboration.
- Benefits: Enjoy competitive benefits, hybrid work model, and a focus on employee well-being.
- Why this job: Be part of an international team and enhance your IT skills in a dynamic environment.
- Qualifications: 5+ years in IT support with strong communication skills and OS familiarity.
- Other info: Great opportunity for career growth and working with diverse teams globally.
The predicted salary is between 36000 - 60000 £ per year.
A global communications platform is seeking an experienced IT Support specialist in London. The role involves providing first-line IT support, managing device setups, and ensuring effective IT operations.
Ideal candidates will have:
- 5+ years in IT support
- Familiarity with various operating systems
- Strong communication skills
This position offers a hybrid work model and emphasizes collaboration across international teams. Competitive benefits and employee well-being are prioritized.
IT Support Engineer — Hybrid, London & Global IT employer: Paul Ekman Group
Contact Detail:
Paul Ekman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer — Hybrid, London & Global IT
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle device setups or troubleshoot issues. We want you to shine when it comes to demonstrating your skills!
✨Tip Number 3
Show off your communication skills! In IT support, it's all about explaining techy stuff in a way everyone gets. During interviews, share examples of how you've helped non-techies solve their problems.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Engineer — Hybrid, London & Global IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of IT support experience and showcases your familiarity with various operating systems. We want to see how your skills align with the role, so don’t be shy about mentioning specific tools or technologies you've worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our global communications platform. We love seeing candidates who can communicate effectively, so let your personality come through!
Showcase Your Communication Skills: Since this role involves collaboration across international teams, make sure to highlight your strong communication skills in your application. Whether it’s through examples in your CV or your cover letter, we want to know how you’ve successfully communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Paul Ekman Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the operating systems and tools mentioned in the job description. Be ready to discuss your experience with device setups and troubleshooting common IT issues.
✨Showcase Your Communication Skills
Since this role involves collaboration across international teams, practice explaining complex IT concepts in simple terms. Think of examples where you've successfully communicated with non-technical colleagues or clients.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Prepare a few examples from your past experience where you resolved issues effectively, highlighting your problem-solving skills and customer service approach.
✨Emphasise Your Adaptability
With a hybrid work model, it's important to show that you're flexible and can thrive in different environments. Share experiences where you've adapted to changes in technology or team dynamics, demonstrating your ability to work well both remotely and in-person.