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- Tasks: Respond to property emergencies and restore homes with skill and professionalism.
- Company: Join Paul Davis, a leader in property damage restoration since 1966.
- Benefits: Enjoy paid time off, overtime opportunities, and a supportive company culture.
- Why this job: Make a real difference by helping people in their time of need.
- Qualifications: High school diploma and customer service experience required; restoration experience preferred.
- Other info: Great opportunities for personal development and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency, property damaging situations. The Technician is accountable for addressing the property and the customer with skill, knowledge, and professionalism.
Essential Functions/Responsibilities:
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
- Survey damage within the property
- Evaluate and record damage to all items within the property
- Cleaning process for both contents and structural damage
- Demolition of structural damage to properties through the use of hand and power tools
- Clean up assigned job sites after demolition
- Perform initial site visits
- Set restoration equipment within guidelines
- Complete notes of assigned jobs in our primary operating system (RMS)
- Contact the customer of assigned jobs with ETA
- Take photos of jobs assigned at start, completion, and throughout the process
- Responsible for maintaining assigned vehicles and equipment
- Responsible for unloading and reloading assigned vehicles with equipment
- Keep equipment clean and organized in the shop
- Responsible for unloading trash in assigned areas
- Responsible for recording your time and coding it to the job assigned
- Pass IICRC certifications as IICRC classes are offered
- Assist in the development of new hires through on the job training
- Hold our company’s Vision, Values, Mission and 10 Serving Basics throughout job position
Required Education and Experience:
- High School Diploma or GED required
- Customer Service experience
- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Preferred Education and Experience:
- Associate or Bachelor Degree
- One or more years’ experience within the restoration industry
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise, Respect The Individual, Have Pride In What You Do.
Because Paul Davis is a franchise organization, benefits vary based on franchisee. Opportunity for Overtime, Paid Time Off, Opportunity for Advancement, Great Company Culture.
Mitigation Technician in Lancaster employer: Paul Davis Restoration, Inc.
Contact Detail:
Paul Davis Restoration, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mitigation Technician in Lancaster
✨Tip Number 1
Get to know the company! Before your interview, check out Paul Davis Restoration's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to property damage restoration and customer service. Think about your past experiences and how they relate to the Mitigation Technician role. We want to hear your stories!
✨Tip Number 3
Dress the part! While we love a casual vibe, showing up in clean, professional attire can make a great first impression. It shows that you respect the opportunity and are ready to take on the responsibilities of the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Mitigation Technician in Lancaster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Mitigation Technician role shine through. We want to see that you genuinely care about helping people and restoring properties after disasters.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or manual labour. We love seeing how your background aligns with the responsibilities of the job, so don’t hold back on those details!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and avoid jargon. We want to get to know the real you, but we also need to see that you can communicate effectively in a work environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Paul Davis Restoration, Inc.
✨Know Your Stuff
Make sure you understand the basics of property damage restoration. Brush up on common issues like water, fire, and mould damage. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers during stressful situations, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Safety Awareness
Safety is key in this line of work. Be prepared to talk about safety protocols you've followed in previous jobs or any relevant training you've received. This will reassure them that you take safety seriously.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges they face in the restoration industry. This shows your genuine interest in the position and helps you assess if it's the right fit for you.