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- Tasks: Lead emergency services on-site, manage projects, and ensure customer satisfaction.
- Company: Join Paul Davis, a leader in restoration and reconstruction services across North America.
- Benefits: Enjoy industry-leading training, certifications, and opportunities for career growth.
- Why this job: Make a real impact by helping communities recover from disasters with a supportive team.
- Qualifications: Requires 3+ years in insurance restoration, IICRC certification, and strong communication skills.
- Other info: Evening and weekend hours may be necessary; must pass background check and drug test.
The predicted salary is between 36000 - 60000 £ per year.
Position: Lead Construction Laborer
Reports to: Project Manager - Emergency Services
Location: Shrewsbury, MA
Why Join the Team?
Paul Davis is an industry leader in restoration and reconstruction services for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and are offering career opportunities for individuals who want purpose out of their work. We love creating opportunities for our team members, providing industry leading training and giving opportunities to become experts through certifications and Paul Davis University.
Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Team is on the front lines of restoring our communities by being first on site after disasters strike (i.e. floods, fires).
Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
Why the Team Needs You?
Serving others when disasters affect customer's properties is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and must love to help people. It is challenging to quickly build trust with a client when performing emergency services in a home after disaster strikes. The Lead Construction Laborer will run the onsite emergency services activity. They are our first onsite point of contact with the homeowner or property manager and play a critical role in the overall success and experience for ES projects. A well-balanced, organized and experienced individual who communicates well will fit this role best. Experience is a must!
Job Summary
Paul Davis Restoration of Worcester County is looking to expand our team with candidates who are reliable, hard-working and pay attention to details! We are currently interviewing for the Lead Construction Laborer position in our Emergency Services Department. The Lead Construction Laborer is the onsite manager for the emergency services work. They are responsible for scoping the project, providing all necessary documentation, overseeing the work, and providing detailed information to all required parties. This role is our "first face" with the homeowner or property manager and must represent our values/vision/mission in every situation. Attention to detail, organizational skills, and the ability to effectively manage and oversee teams are critical.
Duties and responsibilities:
- Exhibit outstanding customer service
- Be friendly, understanding and passionate about helping people
- Have a positive attitude
- Dress in appropriate and professional attire
- Complete all work in approved accounts using approved software programs.
- Provide initial site inspection
- Scope fire, wind, water and disaster related losses
- Secure the work authorization for the site
- Perform applied structural drying per IICRC standards
- Provide moisture mapping and documentation
- Oversee and participate in demolition after fire or flood
- Removal of carpets, carpet pads, drywall, insulation etc.
- Pack in and Pack out of customer's personal items away from work area
- Placement of drying equipment (dehumidifiers, air movers, and specialty mitigation equipment) as required to meet WRT and ASD standards.
- Participate in call rotation and respond with a maximum sense of urgency
- Some evening and weekend hours are necessary as the firm is a 24/7 disaster response company
Qualifications:
- Minimum three years' experience in insurance restoration
- IICRC certification in WRT and ASD required, and FSRT preferred
- High school diploma or GED
- Valid driver's license, transportation to work, and a clean driving record
- Previous experience in construction or remodeling is a bonus
- Must pass background check and drug test
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Construction
Lead Construction Laborer employer: Paul Davis Canada
Contact Detail:
Paul Davis Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Construction Laborer
✨Tip Number 1
Familiarise yourself with the core values and mission of Paul Davis. When you understand their commitment to customer service and community restoration, you can better align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in emergency services and construction during networking opportunities. Connect with professionals in the industry who may have insights or connections at Paul Davis, as referrals can significantly boost your chances.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated leadership and attention to detail in past roles. Being able to share concrete examples will showcase your suitability for the Lead Construction Laborer position.
✨Tip Number 4
Stay updated on industry standards and certifications relevant to the role, such as IICRC standards. This knowledge not only enhances your credibility but also shows your commitment to continuous improvement, a value that resonates with Paul Davis.
We think you need these skills to ace Lead Construction Laborer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in construction and emergency services. Emphasise any leadership roles you've held and specific projects that demonstrate your skills in managing teams and overseeing work.
Craft a Strong Cover Letter: In your cover letter, express your passion for helping others during emergencies. Mention how your values align with those of Paul Davis, particularly their commitment to customer service and community restoration.
Highlight Relevant Certifications: Clearly list your IICRC certifications (WRT and ASD) in your application. If you have additional qualifications or training related to construction or restoration, make sure to include those as well.
Showcase Your Soft Skills: Since the role requires excellent communication and customer service skills, provide examples in your application of how you've successfully interacted with clients or managed teams in high-pressure situations.
How to prepare for a job interview at Paul Davis Canada
✨Showcase Your Experience
Make sure to highlight your relevant experience in insurance restoration and construction. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with homeowners and property managers, emphasise your customer service skills. Share examples of how you've successfully built trust and rapport with clients in past roles.
✨Emphasise Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss how you ensure accuracy in your work, whether it's through documentation, project scoping, or overseeing teams.
✨Align with Company Values
Familiarise yourself with Paul Davis's values, vision, and mission. During the interview, express how your personal values align with theirs and how you can contribute to their goal of providing extraordinary care during emergencies.
