At a Glance
- Tasks: Greet customers and deliver excellent service in a busy bar environment.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, and flexible working hours.
- Why this job: Be part of a vibrant team in a unique riverside location with training provided.
- Qualifications: Must be over 18; no prior experience needed as training is offered.
- Other info: Diversity and inclusion are key values; all backgrounds are welcome.
Shepherd Neame is on the
lookout for Bar Team Members to join us, so if you love hospitality, are a
people person and you enjoy being on the front line in a busy role; this may be
just the job for you.
Located in Bearstead, near Maidstone, the Oak on the Green sits on one of the prettiest village greens in England. Founded in 1665, the Oake Inn, famous visitors to the pub include Baroness Orczy, creator of the Scarlet Pimpernel, and Kent leg spin bowler Alfred Percy \’Tich\’ Freeman. Today, the Oak on the Green is renowned for using largely local produce throughout the extensive food menu offering both British and Mexican cuisine.
At Shepherd Neame we
know that first impressions count, you will play an important part in our
business acknowledging our customers with a warm welcome and delivering great
service to them at every opportunity.
If you haven’t got any
previous hospitality experience please do not worry, so long as that you
are over 18 years old and you possess some of the qualities outlined below, we
can train you and teach you everything else that you will need to know.
WHATS IN IT FOR YOU?
- Competitive
hourly pay rate - A share of tips
in addition to your hourly pay - Early wage
withdrawal scheme - 25% discount on
food and drink at Shepherd Neame Managed Houses - 25% discount on
overnight Managed House Hotel bookings - Up to 40% discount on
select purchases from the Visitor Centre Shop at Faversham - Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
- Access to a Workplace
Mental Health Platform - Company pension
plan - The opportunity
to develop & move within our pubs, the Brewery & Support Office - Flexible working
hours
Shepherd Neame may be
Britain’s oldest brewer but our approach is anything but old-fashioned. We are
an authentic, independent business, yet flexible and agile, and that has
enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and
Passion - Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar Team Member employer: Paul Brown
Contact Detail:
Paul Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially bar service. Understanding common terms and practices can help you feel more confident during the interview and show your enthusiasm for the role.
✨Tip Number 2
Visit The Boathouse or similar establishments to observe how they operate. Take note of customer interactions and service styles, as this will give you valuable insights to discuss during your interview.
✨Tip Number 3
Highlight your people skills in conversations with the hiring team. Since the role is all about customer interaction, sharing examples of how you've successfully worked with others can set you apart from other candidates.
✨Tip Number 4
Be prepared to demonstrate your ability to work in a fast-paced environment. Think of situations where you've thrived under pressure, as this will resonate well with the team at Shepherd Neame.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and enthusiasm for hospitality in your application.
Tailor Your CV: Even if you don't have prior experience, emphasise any relevant skills or experiences that showcase your ability to work in a team and handle busy environments. Make sure your CV is clear and concise.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame and how you align with their values of teamwork, pride, and authenticity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Paul Brown
✨Show Your People Skills
As a Bar Team Member, your ability to connect with customers is crucial. During the interview, share examples of how you've interacted positively with people in the past, even if it's not in a hospitality setting.
✨Demonstrate Team Spirit
Highlight your experience working in teams, whether in school, sports, or other jobs. Emphasise your willingness to support colleagues and contribute to a positive atmosphere, as this aligns with the company's values.
✨Express Your Passion for Hospitality
Even if you lack direct experience, convey your enthusiasm for the hospitality industry. Talk about why you enjoy being in a busy environment and how you look forward to learning and growing in this role.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or team dynamics.