A globally renowned firm has a brand-new requirement for an experienced Senior Global Immigration Consultant to manage a portfolio of complex immigration and consular cases, providing a high-quality and responsive service to clients throughout the process.
Key Responsibilities
- Manage immigration and consular cases from initial assessment through to completion, ensuring deadlines and service standards are met.
- Assess individual circumstances and identify potential risks, complexities or issues at an early stage.
- Provide clear, accurate advice and explain complex immigration and consular requirements in an easy-to-understand way.
- Research immigration, visa and consular requirements using reliable, official sources and liaise with relevant authorities and external providers.
- Proactively manage documentation, appointments and case milestones, including consular appointments where required.
- Work closely with internal teams and external partners to deliver a smooth and consistent client experience.
- Identify and elevate issues appropriately, taking action to resolve problems and prevent recurrence.
- Maintain accurate case records and provide regular progress updates to clients.
- Share knowledge and best practice with colleagues and support the wider team when required.
About You
You will have:
- Previous experience in global immigration, visa services or consular services with a focus on managing high-volume caseloads.
- Strong case management, organisational and research skills.
- Excellent written and verbal communication skills.
- The confidence to challenge information and seek clarification where required.
- Strong attention to detail and the ability to manage competing priorities.
- Previous experience of advising on immigration cases across the DACH region (Austria, Germany, Switzerland) would be advantageous.
- A proactive, client-focused approach with good judgement when handling complex or sensitive cases.
- The ability to work independently while contributing effectively to a wider team.
This is an excellent opportunity for an experienced global immigration professional looking to progress their career within a specialist international environment.
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