Merchandise Planner in London

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies. Pattern accelerates brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service.

The role of the Merchandise Planner is to drive efficient and sustainable growth across our Marketplaces through effective demand planning, inventory management, and automation-led forecasting for our European brands. Sitting within the Replenishment & Automation Pod, this role ensures sales forecasts and buy plans drive demand with a direct link between buy in and sell out, increasingly powered by algorithmic and automated planning tools. This is a pivotal role in the European Team, ensuring best practice merchandising processes — and scalable automation — are implemented in alignment with the Global strategy.

What is a day in the life of a Merchandise Planner?

• Owns the forecasting, planning and inventory management of the European Brand Portfolio with a focus on Emerging Marketplaces.
• Drives alignment across the commercial trading functions; inputting into annual, quarterly and monthly budgets in partnership with Ecommerce and Finance. Maintaining WSSI forecasts and quantifying divergence from JBP.
• Uses available data, statistical models and algorithmic tools to ensure accurate stock and sales projections are maintained throughout the year, proactively identifying trends, risks and opportunities and continuously refining automated forecasting logic for improved accuracy.
• Uses trading levers such as swap and return negotiations, EOL MD management and promotional planning to ensure inventory position, revenue and margin targets are achieved, leveraging automated replenishment rules to optimise decision-making at scale.
• Provides analytical and actionable insights into forecast deviations and future implications, working collaboratively to identify and implement solutions, including opportunities to further automate manual planning processes.
• Presents to external clients, leading discussions around Buying Strategy & Sell In-Sell Out forecasts across new and emerging marketplaces.
• Oversees category intake, managing OTB, ordering and selection processes. Ensures optimum inventory health, with 95%+ availability on core ranges and targeted sell through on seasonal areas.
• Works closely with brands to ensure order fulfilment and supply chain efficiencies, aligning with Ecommerce management on ordering strategies implemented by the inventory management team.
• Drives operational excellence through collaboration with key stakeholders and ownership of innovation projects, as a core member of the Replenishment & Automation Pod, helping to design, test and implement reporting and tech improvements.

What will I need to thrive in this role?

• Bachelor’s degree.
• A track record of progression in a multi-category/brand merchandising or planning role — we care more about clear evidence of growth, curiosity and drive than hitting an exact number of years’ experience.
• Experience in Demand and Supply Chain Planning.
• In-depth understanding of merchandising and trading approach.
• Previous experience working with an eCommerce channel (eg. D2C).
• Highly Commercial mindset, considering both the customer and business needs.
• Genuine motivation, curiosity and a desire for a new challenge: candidates who’ve taken on projects beyond their core role, identified and solved a problem on their own initiative, or pursued side projects in data and analytics tend to stand out.
• Comfortable adopting AI tools to support forecasting, planning and reporting workflows.

What is the hiring process?

• An initial phone interview with Pattern’s talent acquisition team (30 minutes).
• Focus interview with a hiring manager (Zoom - 30 minutes).
• Assessment Interview with Task (Zoom - 1 hour).
• Final Interview (Zoom/ or In-Person 30 minutes).
• Top Grading with Talent & Reference Collection.
• Offer.

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples.
• Be ready to talk about how you can add value and be the best addition to the team.
• Focus on mentioning how you would be partner-obsessed at Pattern.
• Be prepared to talk about any side projects related to data and analytics.

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the e-commerce industry! We are a company full of talented people who evolve quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer great benefits that include:

• 28 days Holiday (increasing to 32 with each year of service).
• Competitive salary and stock options.
• Private Medical Insurance + gym discounts.
• Free breakfast and snacks in the office.
• Enhanced Pension Scheme.
• Cycle to Work scheme.
• Enhanced Maternity and Paternity leave and pay.
• 4 week work from anywhere policy.
• Regular company socials.
• Nursery Scheme.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.