Marketplace Account Executive in London

Pattern accelerates brands on global marketplaces leveraging proprietary technology and AI. Utilising more than 91 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces — including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.

As a Marketplace Account Executive, you'll work to identify and engage strategic prospect accounts in partnership with an assigned Global Named Account Manager, qualify the primary points of contact for Pattern's core offerings, identify and communicate where our partnership will add transformative value to those prospects, and, ultimately, drive deals to a close throughout the duration of the sales cycle. We're looking for someone with proven selling experience who shares the same core traits of data-driven, self-starting, and comfortable managing complexity. This role is a genuine blend of prospecting and account executive-style ownership.

What is a day in the life of a Marketplace Account Executive?

• Qualify prospect accounts in partnership with Enterprise Named Account Manager, and own a target that sits in lockstep with theirs.
• Go beyond booking meetings — actively help manage and progress deals through the full sales cycle, not just the top of the funnel.
• Find and engage primary points of contact for Pattern's Core 3P offering, and potential other solutions.
• Manage the complexity of a long, multi-stakeholder deal cycle — creating your own urgency to keep opportunities moving rather than waiting to be told what's next.
• Research e-commerce categories and identify high growth brands/products to trade on marketplace platforms.
• Research relevant stakeholders and identify value propositions, including how to navigate and build trust with more senior internal and external stakeholders.
• Network via LinkedIn and offline to build relationships and organise meetings.
• Craft value driven message specific to enterprise accounts' current pain points and needs.
• Work closely with Enterprise Named Account Managers on account plans and shared targets.
• Inbound outreach with compelling messages through multiple value-driven touchpoints.
• Work closely with the enterprise account based Marketing and Alliances team to penetrate and set appointments with enterprise accounts.
• Stay disciplined and on-target even against a large number with a long sales cycle — this is a marathon role, not a series of quick wins.

What will I need to thrive in this role?

• Bachelor/ Masters degree.
• A genuine track record in direct, new-business B2B selling.
• A true self-starter: someone who creates their own urgency rather than waiting to be pushed, and who can manage the complexity of a long, multi-stakeholder deal without losing momentum.
• The discipline to stay on target across a large number and a long sales cycle — this isn't a quick-win role.
• Comfort building relationships and navigating conversations with more senior stakeholders, both internally at Pattern and with external clients.
• Excellent listening and negotiating skills.
• Ability to represent Pattern in a polished and professional manner to existing and potential clients.

Nice to Have’s

• Prior ecommerce / marketplace experience — preferable, but not essential. We'd rather hire for the self-starter mentality, ability to manage complexity, run a sales cycle, and manage external stakeholders, than for Ecom exposure alone.

What’s the company culture?

• Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
• Data Fanatics - A data fanatic is someone who recognises problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• An initial phone interview with Pattern’s talent acquisition team.
• Focus Interview with our Director of Sales (1-hour).
• Additional focus with the hiring team (1-hour).
• In Person Final Interview & Team meet & greet (1.5 hours).
• Top Grading and Reference Collection.
• Offer.

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples.
• Be ready to talk about how you can add value and be the best addition to the team.
• Focus on mentioning how you would make a difference at Pattern.
• Be prepared to talk about any side projects related to data and analytics.

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

• 28 days Holiday (increasing to 32 with each year of service).
• Competitive salary.
• RSU’s (Restricted Stock Units).
• Hybrid working (3 days per week in the office).
• Private Medical Insurance.
• Cycle to work scheme.
• Free breakfast and snacks in the office.
• Enhanced Pension Scheme.
• Nursery Scheme.
• Enhanced Maternity and Paternity leave and pay.
• Regular company socials.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.