Global Named Account Manager in London

Pattern accelerates brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilising more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levels of ecommerce growth for global brands, including advertising, content management, logistics, fulfilment, pricing, forecasting, and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces - including Amazon, eBay, Allegro, Zalando, TikTok Shop, JD, and Mercado Libre.

We are looking for a Global Named Account Manager (GNAM) to join our European team in London to lead the development and execution of strategic sales plans, build relationships with global enterprise brands, and close complex, high-value deals that drive meaningful revenue growth across our fastest-growing region.

What is the day in the life of a Global Named Account Manager?

• Research and understand prospective partners' business goals, objectives, and challenges — selling business transformation, not just a product.
• Communicate Pattern's value proposition compellingly to C-suite and senior leadership within prospective partner organisations.
• Own and manage complex, multi-stakeholder enterprise sales cycles from prospecting through to close.
• Develop a territory work plan that results in a strong and consistent pipeline of opportunities across UK and EU markets, with global deal exposure.
• Actively participate in the preparation and execution of sales plans, events, and campaigns.
• Take active ownership of new partner onboarding to ensure quick and complete realisation of revenue.
• Collaborate closely with Brand Management, Analytics, and Creative teams to align sales activity with broader growth objectives.
• Contribute to the commercial strategy of the region as Pattern continues to scale.

What will I need to thrive in this role?

• Significant enterprise B2B sales experience with a demonstrable track record of closing large complex deals.
• Proven ability to manage long, complex sales cycles (9–12 months+) across multiple senior stakeholders and business units.
• Experience spanning both large enterprise organisations and smaller or mid-size companies.
• Self-starter mentality: able to take ownership and figure things out independently, even within a well-supported structure.
• A strong analytical mindset with the ability to turn data and insights into compelling commercial conversations.
• Comfortable and high-performing as an individual contributor.
• Excellent verbal and written communication skills, able to engage and influence at board level.

What is the hiring process?

• An initial phone interview with Pattern’s talent acquisition team
• Interview with our Director of Sales (1 hour)
• Interview with our VP of Sales (1 hour)
• Additional in-person interview with Managing Director (1 hour)
• Top Grading Interview and Reference collection
• Offer/Decision

How can I stand out as an applicant?

• Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks).
• Be prepared to talk about professional accomplishments with specific data to quantify examples.
• Be ready to talk about how you can add value and be the best addition to the team.
• Focus on mentioning how you would make a difference at Pattern.
• Be prepared to talk about any side projects related to data and analytics.

We are looking for individuals who are:

• Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people that evolve quickly and often. We set big goals, work to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

• 28 days annual leave (increasing with every year of service, to a max of 32)
• Competitive salary and stock options
• Hybrid working policy (3 days per week in the office, Tuesday-Thursday)
• Private medical insurance
• Enhanced pension scheme
• Enhanced maternity and paternity leave
• Nursery scheme
• Cycle to work scheme
• Work from anywhere policy (up to 4 weeks of fully remote work per year)
• Free breakfast and snacks in the office
• Regular company socials

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.