At a Glance
- Tasks: Manage front desk, handle calls, and support clinical staff with admin tasks.
- Company: Join a dynamic healthcare team dedicated to patient care.
- Benefits: Flexible hours, supportive environment, and opportunities for growth.
- Other info: Perfect for those looking to gain experience in a rewarding field.
- Why this job: Be the friendly face of healthcare and make a difference in patients' lives.
- Qualifications: Experience in reception and admin, preferably in healthcare.
The predicted salary is between 22000 - 26000 £ per year.
Job responsibilities:
- Processing incoming and outgoing mail
- Staff the front reception desk
- File and store records as required
- Photocopy documentation as required
- Answer calls from patients on the surgeries telephone system
- Process calling letters as requested
- Data entry of new and temporary registrations and relevant patient information
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Process referrals to external agencies such as secondary care
- Input data into the patients healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Process incoming e-test results, ensuring they are referred to the relevant clinician
- Read code data on EMIS
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested
- Process all DNA letters in accordance with current protocol
Secondary responsibilities:
- Partake in audit as directed by the audit lead
- Produce meeting agendas and record the minutes of meetings
- Book appointments
- Complete opening and closing procedures in accordance with the duty rota
- As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Work at branch sites as required
Hours:
- Monday 13:30 – 18:30
- Thursday 13:30 – 18:30
- Friday 09:00 – 18:30
Experience:
- Experience in reception and administrative duties
- Experience in Primary Care or other healthcare setting
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Winwick employer: Patterdale Lodge
As a Receptionist in our healthcare setting, you will be part of a supportive and dynamic team dedicated to providing exceptional patient care. We offer a collaborative work culture that values your contributions, along with opportunities for professional growth and development within the healthcare sector. Located in a vibrant community, our organisation prioritises employee well-being and provides a range of benefits to ensure a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Winwick
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Winwick
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Patterdale Lodge, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Patterdale Lodge
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Patterdale Lodge.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Patterdale Lodge.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Patterdale Lodge can really resonate with interviewers and show your commitment to the field.
