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For Companies At a Glance
- Tasks: Support various teams by creating insightful dashboards and improving RevOps processes.
- Company: Join a fast-growing pre-IPO tech company revolutionising IP and R&D productivity.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a WFH stipend.
- Why this job: Be part of a dynamic team driving innovation in a billion-dollar unicorn.
- Qualifications: 5 years SaaS experience and proficiency in Salesforce required.
- Other info: Hybrid work model with opportunities for professional growth and learning.
The predicted salary is between 48000 - 72000 £ per year.
Patsnap is a global pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement.
We’re looking for a Senior Revenue Operations Manager to join our agile RevOps. This role will support the Account Management, Marketing, Product, and Product Marketing departments. You will also manage and distribute all questions that come to the Revenue Operations team. This is a hybrid position in our London, UK office with the expectation to work from the office up to 3 days a week.
What You’ll be Doing
- Support the Account Management, Marketing, Product & Product Marketing teams by creating dashboards/reports from Salesforce to aid decision-making.
- Review/improve all RevOps processes that impact the teams by simplifying documents and always looking for better ways.
- Send out regular information to the senior management team which includes daily tracking of performance and monthly review of attainment rates.
- Own the marketing leads in Salesforce, checking/reviewing the follow-up of leads and any processes that need to be revisited.
- Act as the primary owner of questions from the organisation that come into the RevOps team, reviewing/answering/distributing/escalating as appropriate.
- Act as a back-up for urgent client set-up in systems and urgent internal requests for access to our tech stack.
- Support with any other projects or data analysis as requested by your manager.
About You
- Commercially minded and able to prioritise key tasks in a fast-paced environment.
- 5 years experience at a SaaS company.
- Previous use of Salesforce and able to create dashboards & reports.
- Experience with Outreach, Gong, ZoomInfo, Sales Navigator would be advantageous.
- Organised, able to manage incoming questions to Revenue Operations, either answering, delegating or escalating.
- Can chair meetings and follow-up on action points.
- Work across many parts of the organisation, including with teams in China, Singapore & Japan.
- Hands-on with great attention to detail.
- Open-minded, willing to learn and take on new challenges as the tech landscape is constantly changing.
What You’ll Love
- 25 days annual leave allowance, bank holidays (additional time off based on service up to a maximum of 5 extra days).
- 2 company-paid volunteering days.
- Eyecare voucher scheme.
- Private healthcare with Bupa Healthcare.
- Private pension with Scottish Widows.
- Parental leave policies.
- Perkbox benefit scheme – we aim to reward our Patsnappers for all their hard work as much as we can.
- WFH stipend.
- Cycle-to-Work scheme.
- Life assurance.
- Payroll giving.
Our Values
- Integrity – we hold each other accountable for our actions.
- Leadership – we lead by example and inspire each other to reach for new heights.
- Openness – we are open and honest and share our ideas with care and consideration.
- Growth – we are lifelong learners who aspire to improve each day.
- Innovation – we seek out new ways to solve problems.
- Customer – our customer is at the center of everything we do. Their success is our success.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age or marital, veteran/military or disability status or any other protected status in accordance with federal, provincial/state or local laws. Even if you don’t meet 100% of the above qualifications we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process please email us at support@patsnap.com so we can best support you.
Senior Revenue Operations Manager employer: Patsnap
Contact Detail:
Patsnap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenue Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Revenue Operations Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. We want to show that we’re genuinely interested in Patsnap and how we can contribute to their growth.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. We can work on answering common questions and showcasing our experience with Salesforce and RevOps processes, so we’re ready to impress.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. Let’s remind them why we’re the best fit for the role and keep the conversation going. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Revenue Operations Manager role. Highlight your experience with Salesforce and any relevant SaaS background. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you a perfect fit. Don’t forget to mention our values and how you embody them!
Showcase Your Analytical Skills: Since this role involves creating dashboards and reports, be sure to showcase your analytical skills in your application. Mention specific tools you've used and how they’ve helped in decision-making processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Patsnap
✨Know Your Numbers
As a Senior Revenue Operations Manager, you'll be expected to understand key metrics and performance indicators. Brush up on your knowledge of Salesforce dashboards and reports, and be ready to discuss how you've used data to drive decision-making in previous roles.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams like Account Management and Marketing. Prepare examples of how you've successfully collaborated across departments in the past, highlighting your ability to manage incoming questions and distribute tasks effectively.
✨Be Ready for Problem-Solving
Patsnap values innovation and growth, so come prepared with examples of challenges you've faced in revenue operations and how you approached solving them. Think about specific processes you've improved or streamlined in your previous roles.
✨Emphasise Your Adaptability
The tech landscape is always changing, and this role requires an open-minded approach. Be ready to discuss how you've adapted to new tools or processes in the past, and express your eagerness to learn and grow within the company.