Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! Responsibilities Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat. Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions. Maintain a comprehensive understanding of the company's products and services to assist customers accurately. Document customer interactions diligently in the company’s CRM system for record-keeping. Collaborate with team members to identify areas for improved service and share best practices. Participate in training sessions to enhance product knowledge and service skills. Contribute feedback and insights to improve service delivery and customer satisfaction. Fluent in Japanese , both written and spoken; proficiency in English is required. Strong communication and interpersonal skills with a commitment to customer service. Ability to work independently and manage multiple tasks effectively in a busy environment. Strong analytical and problem-solving skills with attention to detail. Previous experience in customer service or a similar role is preferred. Familiarity with CRM systems and customer support tools. A proactive attitude, ability to adapt, and eagerness to learn about new products and services. Willingness to relocate to Greece . Fully paid relocation package, including flights, transfers, and a comfortable hotel stay. Professional growth
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Patrique Mercier Recruitment JP Recruitment Team
