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- Tasks: Provide reception services and administrative support in a vibrant retirement community.
- Company: Hartrigg Oaks, a welcoming retirement community near York.
- Benefits: Flexible working hours and the chance to make a difference in residents' lives.
- Why this job: Join a supportive team and enhance your customer service skills while helping others.
- Qualifications: Customer service experience and strong IT skills are essential.
- Other info: Opportunities for personal growth in a diverse and inclusive environment.
Join to apply for the Relief Receptionist role at Patriot Properties Group
This role is a relief position, working flexibly on an as and when basis.
- Please note that we do not currently offer any Tier 2 sponsorship.
Hartrigg Oaks is a retirement community for people over 60 to live full and independent lives. Located on the edge of the Edwardian Garden village of New Earswick, it is ideally positioned to enjoy village life and is within easy reach of York’s historic city centre.
About the Role
We are seeking a Relief Receptionist to provide a full reception service at Hartrigg Oaks. You’ll assist with telephone calls, residents and visitors, and provide administrative support to the Care Services Department and the Hartrigg Oaks Management Team.
About You
As our Relief Receptionist, you’ll have a flexible approach with previous experience of prioritising tasks and demonstrable skills and experience in delivering customer service.
With an understanding of IT systems and the knowledge and skills to put these into practice, you’ll have a proven ability to connect, form relationships with, and manage stakeholders at all levels.
Our Core Priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well‑managed communities prioritising those in greatest need.
How To Apply
To apply, please complete the online application.
Closing date for applications is 28th January 2026. We are shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values‑driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference, and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our Commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio‑economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti‑racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries
Administrative and Support Services
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Relief Receptionist employer: Patriot Properties Group
Contact Detail:
Patriot Properties Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Receptionist
✨Tip Number 1
Get to know the company! Research Hartrigg Oaks and understand their values and community focus. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Relief Receptionist, you'll be interacting with residents and visitors regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the work environment. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about the position. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Relief Receptionist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Relief Receptionist role. We want to see how you can bring your unique flair to our team at Hartrigg Oaks!
Show Off Your Customer Service Skills: Since this role is all about connecting with residents and visitors, don’t forget to showcase your customer service experience. We love seeing examples of how you've gone above and beyond in previous roles!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for us.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Patriot Properties Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Relief Receptionist does at Hartrigg Oaks. Familiarise yourself with the responsibilities, such as handling calls and providing admin support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents and visitors, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your ability to connect with people and manage relationships effectively.
✨Flexibility is Key
As a Relief Receptionist, you'll need to be adaptable. Prepare to discuss how you've successfully managed changing priorities in past roles. Highlight any experiences where you had to think on your feet or adjust your approach based on the needs of the moment.
✨Brush Up on IT Skills
Since the job requires knowledge of IT systems, take some time to review any relevant software or tools you might encounter. If you have experience with specific systems, mention them during the interview. This shows that you're not only capable but also proactive about being prepared for the role.
