Customer Service Pro – Insurance Support & Growth in Glasgow
Customer Service Pro – Insurance Support & Growth

Customer Service Pro – Insurance Support & Growth in Glasgow

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
P

At a Glance

  • Tasks: Provide exceptional customer service and support for insurance policies.
  • Company: Leading insurance provider with a supportive team culture.
  • Benefits: Competitive salary, training opportunities, and a friendly work environment.
  • Why this job: Join a dynamic team and make a difference in customers' lives.
  • Qualifications: Background in customer service and strong communication skills.
  • Other info: Great career growth potential in a thriving industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading insurance provider is seeking a Customer Service Advisor in Glasgow to provide exceptional service and policy support. The ideal candidate will have a background in customer service, excellent communication skills, and a proactive attitude.

Responsibilities include:

  • Managing customer queries
  • Handling claims
  • Ensuring compliance with regulations

This position offers a competitive salary and opportunities for training within a supportive team environment.

Customer Service Pro – Insurance Support & Growth in Glasgow employer: Patons Insurance

As a leading insurance provider in Glasgow, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and development. Our Customer Service Advisors benefit from comprehensive training programmes, competitive salaries, and the opportunity to make a meaningful impact by delivering exceptional service to our clients. Join us to be part of a team that values collaboration and innovation in the heart of a vibrant city.
P

Contact Detail:

Patons Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Pro – Insurance Support & Growth in Glasgow

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry or join relevant groups on social media. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for those interviews! Research common customer service scenarios and think about how you'd handle them. Practising your responses will help you feel more confident when it’s time to shine.

Tip Number 3

Show off your skills! If you’ve got any certifications or training related to customer service or insurance, make sure to highlight them. It’ll set you apart from the crowd and show you’re serious about the role.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces!

We think you need these skills to ace Customer Service Pro – Insurance Support & Growth in Glasgow

Customer Service
Communication Skills
Proactive Attitude
Claims Handling
Regulatory Compliance
Query Management
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your proactive attitude aligns with our values at StudySmarter. Keep it engaging and personal!

Showcase Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Patons Insurance

Know Your Stuff

Before the interview, make sure you understand the insurance industry basics and the specific services the company offers. Brush up on common customer service scenarios related to insurance, as this will show your proactive attitude and readiness to tackle customer queries.

Practice Makes Perfect

Rehearse common interview questions, especially those related to handling difficult customers or managing claims. We recommend role-playing with a friend or family member to build your confidence and refine your communication skills.

Showcase Your Skills

Prepare examples from your past experience that highlight your customer service skills. Think of situations where you went above and beyond for a customer or successfully resolved a challenging issue. This will demonstrate your ability to provide exceptional service.

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the team environment and training opportunities. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.

Customer Service Pro – Insurance Support & Growth in Glasgow
Patons Insurance
Location: Glasgow

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

P
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>