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- Tasks: Support sales and admin functions, process orders, and provide top-notch customer service.
- Company: Pathway Group, a leader in skills and employability with 25 years of experience.
- Benefits: Full-time role with opportunities for growth and development in a supportive environment.
- Why this job: Join a mission-driven team that empowers individuals and transforms lives through education.
- Qualifications: Strong communication skills, order processing experience, and a knack for teamwork.
- Other info: Fast-paced, client-focused environment with potential for career advancement.
The predicted salary is between 25000 - 30000 £ per year.
Company Description
Pathway Group is a skills and employability specialist with over 25 years of experience, dedicated to transforming lives through upskilling and reskilling. Headquartered in Birmingham, the organization operates across the West Midlands, East Midlands, and Greater London regions, delivering qualifications, courses, and tailored employer‑led programs. Our mission is to empower individuals to achieve their career aspirations and help businesses implement effective talent and organizational development strategies. Committed to meaningful results, Pathway Group fosters impactful learning that meets the evolving needs of communities and stakeholders.
Role Description
The Sales Administrator will play a key role in supporting the sales and administration functions to ensure seamless operations for Pathway Group. Core responsibilities include:
- Processing customer orders
- Maintaining accurate records
- Liaising with clients to provide outstanding customer service
- Coordinating with the sales team to manage inquiries
- Ensuring the timely handling of administrative tasks
This is a full‑time, on‑site position located in Birmingham.
Qualifications
- Strong Customer Service and Communication skills to provide excellent support and foster client relationships
- Order Processing and Sales experience to manage transactions and inquiries efficiently
- Proficiency in Administrative Assistance, including attention to detail, organization, and documentation skills
- Ability to work collaboratively within a team and maintain professionalism in a fast‑paced, client‑centered environment
- Knowledge of CRM software or similar tools is an advantage
- Prior experience in a similar role and familiarity with the employability or training sectors is beneficial
Sales Administrator in Birmingham employer: Pathway Group
Contact Detail:
Pathway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role at Pathway Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Pathway Group's mission and values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team dedicated to transforming lives through upskilling and reskilling.
✨Tip Number 3
Practice your customer service skills! Since the Sales Administrator role is all about providing outstanding support, think of scenarios where you’ve gone above and beyond for a client. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining Pathway Group and making a difference in the community.
We think you need these skills to ace Sales Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Administrator role. Highlight your customer service and order processing experience, as well as any relevant administrative skills. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Pathway Group. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with clients and supporting the sales team, make sure your written application showcases your communication prowess. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Pathway Group
✨Know Your Stuff
Before the interview, make sure you understand Pathway Group's mission and values. Familiarise yourself with their services and how they empower individuals. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Show Off Your Customer Service Skills
As a Sales Administrator, you'll need to demonstrate strong customer service abilities. Prepare examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and how you build relationships with clients.
✨Be Organised and Detail-Oriented
Since the role involves processing orders and maintaining records, be ready to discuss your organisational skills. Bring examples of how you've managed administrative tasks efficiently. Mention any tools or software you've used to stay organised, especially if you have experience with CRM systems.
✨Team Player Vibes
Pathway Group values collaboration, so be prepared to talk about your experience working in teams. Share instances where you've contributed to team success or supported colleagues. Emphasise your ability to maintain professionalism in a fast-paced environment.