At a Glance
- Tasks: Build relationships and identify growth opportunities within existing customer accounts.
- Company: Pathlock, a leader in application security and compliance automation.
- Benefits: Competitive salary, career development, and exposure to senior leadership.
- Other info: Dynamic role with opportunities for professional growth in the cybersecurity field.
- Why this job: Join a rapidly growing company and make a real impact on customer success.
- Qualifications: Experience in sales or customer success, with a focus on relationship building.
The predicted salary is between 35000 - 45000 £ per year.
Pathlock is a leader in application security, access governance, and compliance automation, helping enterprises secure critical business applications including SAP, Oracle, Workday, and other ERP platforms. Our platform enables organizations to automate controls, reduce risk, and strengthen compliance across complex enterprise environments.
We are seeking a highly relationship-oriented Customer Growth Representative to help deepen engagement within our existing customer base and identify expansion opportunities across Pathlock’s product suite. As a Customer Growth Representative (Expansion SDR) at Pathlock, you’ll sit at the intersection of Customer Success and Sales — partnering closely with Customer Success Managers (CSMs) and Account Executives to drive growth within our existing enterprise customer base.
Your focus will be building trusted customer relationships, identifying expansion opportunities, and generating qualified upsell and cross-sell pipeline across Pathlock’s security and compliance platform. We’re seeking relationship-driven professionals who can build trusted customer partnerships, identify expansion opportunities through strategic engagement, and translate customer insights into measurable revenue growth.
This role is ideal for:
- Experienced SDRs with enterprise SaaS exposure
- Customer Success professionals looking to move into a more commercial role
- Account-focused professionals who thrive in relationship-driven selling environments
You’ll gain exposure to strategic enterprise accounts, collaborate directly with senior commercial leadership, and play a key role in accelerating customer growth at a rapidly scaling cybersecurity company.
What You’ll Own: Customer Growth
Customer Growth Representative (Expansion SDR) employer: Pathlock
Pathlock is an exceptional employer that fosters a dynamic work culture centred on collaboration and innovation, making it an ideal place for Customer Growth Representatives. With a strong focus on employee development, you will have ample opportunities to grow your career while working alongside industry leaders in a rapidly expanding cybersecurity environment. Located in a vibrant area, Pathlock offers a supportive atmosphere where your contributions directly impact customer success and business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Representative (Expansion SDR)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research Pathlock and understand their products inside out. Think about how your skills can help deepen customer engagement and drive growth. The more you know, the more confident you'll feel when discussing how you can contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you're genuinely interested and keeps you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s the best way to ensure your application gets into the right hands. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Growth Representative (Expansion SDR)
Some tips for your application 🫡
Show Your Relationship Skills:In your application, highlight your ability to build and maintain relationships. We want to see how you've engaged with customers in the past and how you can translate that into growth opportunities.
Tailor Your Experience:Make sure to customise your CV and cover letter to reflect your experience with enterprise SaaS and customer success. We love seeing how your background aligns with our mission at Pathlock!
Be Clear About Your Goals:Let us know why you're interested in this role specifically. Share your passion for customer growth and how you envision contributing to our team. We appreciate candidates who are genuinely excited about what we do!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pathlock
✨Know the Product Inside Out
Before your interview, make sure you understand Pathlock's platform and how it helps enterprises with application security and compliance. Familiarise yourself with their product suite and think about how you can identify expansion opportunities for existing customers.
✨Showcase Your Relationship Skills
Since this role is all about building trusted customer relationships, be prepared to share examples of how you've successfully engaged with clients in the past. Highlight your ability to listen, empathise, and create value for customers, as these are key traits they’re looking for.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to customer growth and engagement. Think through potential scenarios where you might need to identify upsell opportunities or resolve customer concerns, and be ready to discuss your approach.
✨Research the Company Culture
Understanding Pathlock's company culture will help you align your answers with their values. Look into their mission, vision, and any recent news about the company. This will not only show your interest but also help you articulate why you’d be a great fit for their team.
