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- Tasks: Provide first and second-line support for Microsoft 365 and networking issues.
- Company: Dynamic digital technology solutions provider in Bromborough.
- Benefits: Full-time hours, hands-on experience, and potential contract extensions.
- Why this job: Gain valuable IT support experience while working with cutting-edge technology.
- Qualifications: Experience with Microsoft 365 and basic networking knowledge required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A digital technology solutions provider is seeking an IT Support Analyst to deliver first and second-line support across Microsoft 365, Windows systems, and networking. This on-site position in Bromborough offers a three-month fixed-term contract with potential monthly extensions.
The ideal candidate will have strong experience in supporting Microsoft 365, the ability to manage helpdesk tickets, and familiarity with networking principles. The role is a full-time position working Monday to Friday, providing a great opportunity for hands-on experience.
IT Support Analyst: M365 & Networking (On‑Site) employer: Pathfinder
Contact Detail:
Pathfinder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst: M365 & Networking (On‑Site)
✨Tip Number 1
Get your networking skills sharp! Brush up on your knowledge of networking principles and Microsoft 365. We want to see you confidently tackle those technical questions during the interview.
✨Tip Number 2
Practice makes perfect! Set up mock helpdesk scenarios with friends or family. This will help us demonstrate your problem-solving skills and how you handle support tickets under pressure.
✨Tip Number 3
Show your passion for IT! When we chat, let your enthusiasm for technology shine through. Share any personal projects or experiences that highlight your commitment to the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Analyst: M365 & Networking (On‑Site)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and networking. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Analyst role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to helpdesk support. We’re looking for someone who can think on their feet and resolve issues efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Pathfinder
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and networking principles. Be ready to discuss specific tools and features you've used, as well as any troubleshooting steps you've taken in past roles.
✨Showcase Your Helpdesk Experience
Prepare examples of how you've managed helpdesk tickets effectively. Highlight your approach to prioritising tasks and resolving issues, as this will demonstrate your ability to handle the demands of the role.
✨Practice Common Interview Questions
Anticipate questions related to IT support scenarios, such as how you would handle a user unable to access their email. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or the tools they use. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
