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For Companies At a Glance
- Tasks: Manage client relationships and coordinate web/software projects for diverse businesses.
- Company: Dynamic digital agency based in Crewe with a focus on innovation.
- Benefits: Competitive salary, professional development, and a vibrant team culture.
- Why this job: Be the bridge between clients and tech, driving impactful projects.
- Qualifications: Strong communication skills and a background in sales or client management.
- Other info: Exciting opportunities for growth in a fast-paced digital environment.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager with client coordination, delivery support, and commercial awareness required by a digital agency based in Crewe. You will manage client relationships across web and software projects, helping guide delivery and identify growth opportunities. This role spans client service and delivery planning. You will work with internal teams to deliver websites and software solutions for a wide range of businesses, from initial brief to completion.
Responsibilities
- Manage web and software projects for a range of clients
- Plan and coordinate work with internal designers, developers, and testers
- Lead client communication, including progress updates and calls
- Track usage on support contracts and suggest additional services
- Help improve delivery processes and team workflows
- Identify upsell opportunities and support the sales team
Essential
- Strong organisational and communication skills
- Confident managing clients and changing priorities
- Able to explain technical ideas to non-technical people
- Proactive and commercially aware
- Background in sales or client management
- Able to work full-time on site in Crewe
Desirable
- Experience in a digital agency or software environment
- Familiar with tools like JIRA, Slack, or Microsoft Project
- Understanding of websites, CMS platforms, or web applications
- Degree educated
Account Manager in Crewe employer: Pathfinder
Contact Detail:
Pathfinder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital agency world, especially those who might know about openings for Account Managers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss specific projects you've managed. Highlight your organisational and communication skills, and how you've successfully navigated client relationships.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how you can add value as an Account Manager. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Stay updated on industry trends! Being commercially aware is key in this role. Follow relevant blogs, podcasts, or social media channels to keep your knowledge fresh. This will not only help in interviews but also in conversations with clients once you land the job.
We think you need these skills to ace Account Manager in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client management and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed client relationships and delivered successful projects in the past.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application showcases your communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Pathfinder
✨Know Your Clients
Before the interview, research the agency's current clients and projects. Understanding their portfolio will help you discuss how you can manage client relationships effectively and identify growth opportunities.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong organisational and communication skills. Think of examples where you've successfully managed client communications or explained technical concepts to non-technical stakeholders.
✨Be Proactive About Solutions
Think about how you can improve delivery processes and team workflows. Be ready to share ideas on how you would track usage on support contracts and suggest additional services to clients.
✨Familiarise Yourself with Tools
If you have experience with tools like JIRA, Slack, or Microsoft Project, be sure to mention it. If not, take some time to learn the basics of these tools, as they are commonly used in digital agencies.
