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- Tasks: Manage client relationships and coordinate web/software projects from start to finish.
- Company: Dynamic digital agency based in Crewe with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Be the bridge between clients and tech, making a real impact on exciting projects.
- Qualifications: Strong communication skills and a background in sales or client management.
- Other info: Join a creative team and enhance your career in a fast-paced digital landscape.
Account Manager with client coordination, delivery support, and commercial awareness required by a digital agency based in Crewe. You’ll manage client relationships across web and software projects, helping guide delivery and identify growth opportunities.
This role spans client service and delivery planning. You’ll work with internal teams to deliver websites and software solutions for a wide range of businesses, from initial brief to completion.
Responsibilities:- Manage web and software projects for a range of clients
- Plan and coordinate work with internal designers, developers, and testers
- Lead client communication, including progress updates and calls
- Track usage on support contracts and suggest additional services
- Help improve delivery processes and team workflows
- Identify upsell opportunities and support the sales team
- Strong organisational and communication skills
- Confident managing clients and changing priorities
- Able to explain technical ideas to non-technical people
- Proactive and commercially aware
- Background in sales or client management
- Able to work full-time on site in Crewe
- Experience in a digital agency or software environment
- Familiar with tools like JIRA, Slack, or Microsoft Project
- Understanding of websites, CMS platforms, or web applications
- Degree educated
Account Manager employer: Pathfinder
Contact Detail:
Pathfinder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital agency world, especially those who might know about openings for Account Managers. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting with potential employers. This is your chance to demonstrate your communication skills and commercial awareness in person.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can help them manage client relationships and improve delivery processes.
✨Tip Number 4
Keep an eye on our website! We regularly update our job listings, and applying through us gives you a better chance of being noticed. Plus, you’ll find roles that match your skills in client management and project delivery.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client management and any relevant projects you've worked on. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that showcase your organisational skills and commercial awareness, as these are key for us.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pathfinder
✨Know Your Clients
Before the interview, research the agency's current clients and projects. Understanding their client base will help you demonstrate your ability to manage relationships effectively and show that you're proactive about client needs.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with clients in the past. Be ready to explain technical concepts in simple terms, as this is crucial for the role. Practising these scenarios can help you feel more confident during the interview.
✨Demonstrate Organisational Skills
Bring along a portfolio or examples of how you've managed multiple projects simultaneously. Highlight your organisational strategies and tools you’ve used, like JIRA or Slack, to keep everything on track. This will show that you can handle the demands of the role.
✨Be Ready to Discuss Growth Opportunities
Think about how you can identify upsell opportunities and improve delivery processes. Prepare some ideas or suggestions based on your previous experiences. This will illustrate your commercial awareness and proactive approach, which are key for an Account Manager.
