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- Tasks: Provide 1st and 2nd line IT support for Microsoft 365 and Windows systems.
- Company: Join a dynamic digital technology solutions provider in Bromborough.
- Benefits: Competitive day rate with potential for contract extension.
- Why this job: Gain hands-on experience in IT support while working with cutting-edge technology.
- Qualifications: Strong knowledge of Microsoft 365, Windows, and networking principles required.
- Other info: On-site role with opportunities for growth in a fast-paced environment.
The predicted salary is between 21000 - 25000 £ per year.
Contract IT Support Engineer with strong 2nd line Microsoft 365, Windows systems and general networking experience required by a digital technology solutions provider. In this role you deliver both 1st and 2nd support across infrastructure and end-user systems during a key period of team cover.
Initially, this will be an 8 week contract based on-site in Bromborough, with potential to extend on a rolling monthly basis. (inside IR35)
Responsibilities:- Deliver first and second-line support across Microsoft 365, hardware, and core systems
- Maintain, configure and troubleshoot laptops, desktops and user peripherals
- Support network functions including VLAN, Wi-Fi, and switch configuration
- Administer user accounts via Active Directory and Azure
- Manage and resolve helpdesk tickets in line with internal SLAs
- Strong experience supporting Microsoft 365 and Windows environments
- Proven ability to handle both first and second-line support tasks independently
- Working knowledge of networking principles including VLANs and Wi-Fi
- Experience with Active Directory and user administration
- Ability to work fully on-site, five days per week
Contract Start asap. Day rate based on perm salaries of circa £30,000 - £35,000 per annum. On-site role in Bromborough. Initial 2-month term with monthly extensions possible.
IT Support Engineer employer: Pathfinder - IT Recruitment
Contact Detail:
Pathfinder - IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows systems, networking principles, and troubleshooting. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to tailor your approach! When applying through our website, highlight your relevant experience with Microsoft 365 and Active Directory. Show us how your skills match the job description, and you'll stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the IT Support Engineer position.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Windows systems, and networking. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Problem-Solving Skills: In your application, mention specific examples where you’ve successfully resolved technical issues. We’re looking for candidates who can handle both first and second-line support tasks independently, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Pathfinder - IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows systems, and networking principles. Be ready to discuss your hands-on experience with troubleshooting and configuring these systems, as well as any specific challenges you've faced.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved helpdesk tickets or managed user accounts in Active Directory. Highlight your ability to work independently on both first and second-line support tasks, as this will demonstrate your capability to handle the role effectively.
✨Familiarise Yourself with the Company
Research the digital technology solutions provider you're interviewing with. Understand their services, culture, and any recent news. This will not only help you tailor your answers but also show your genuine interest in the company.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, the tools they use, or the challenges they face. This shows that you're engaged and eager to contribute, plus it gives you a better idea of what to expect if you get the job.
