A leading IT MSP in Central London is seeking a 3rd Line IT Support Desk Engineer to manage critical support escalations in a dynamic hybrid environment. You will be tasked with resolving P1 and P2 tickets, guiding 2nd Line teams, and enhancing service delivery quality. The ideal candidate has 3 to 5 years of experience in an MSP environment, proficiency with ConnectWise and Microsoft 365. The role provides a supportive mix of remote and in-office work with benefits including annual leave, health schemes, and paid certifications. #J-18808-Ljbffr
Contact Detail:
Pathfinder - IT Recruitment Recruiting Team