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- Tasks: Manage client relationships and coordinate web/software projects for diverse businesses.
- Company: Dynamic digital agency based in Crewe with a focus on innovation.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Be the bridge between clients and tech, making a real impact on exciting projects.
- Qualifications: Strong communication skills and a background in sales or client management.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Account Manager with client coordination, delivery support, and commercial awareness required by a digital agency based in Crewe. You’ll manage client relationships across web and software projects, helping guide delivery and identify growth opportunities. This role spans client service and delivery planning. You'll work with internal teams to deliver websites and software solutions for a wide range of businesses, from initial brief to completion.
Responsibilities:
- Manage web and software projects for a range of clients
- Plan and coordinate work with internal designers, developers, and testers
- Lead client communication, including progress updates and calls
- Track usage on support contracts and suggest additional services
- Help improve delivery processes and team workflows
- Identify upsell opportunities and support the sales team
Essential:
- Strong organisational and communication skills
- Confident managing clients and changing priorities
- Able to explain technical ideas to non-technical people
- Proactive and commercially aware
- Background in sales or client management
- Able to work full-time on site in Crewe
Desirable:
- Experience in a digital agency or software environment
- Familiar with tools like JIRA, Slack, or Microsoft Project
- Understanding of websites, CMS platforms, or web applications
- Degree educated
Account Manager in Crewe employer: Pathfinder - IT Recruitment
Contact Detail:
Pathfinder - IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in digital agencies. A friendly chat can lead to referrals or insider info about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; demonstrate your understanding of their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to explain technical concepts to clients. Role-play with a friend to get comfortable with simplifying complex ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client management and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and how you've successfully managed client relationships in the past.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated technical ideas to non-technical clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your skills. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pathfinder - IT Recruitment
✨Know Your Clients
Before the interview, research the agency's current clients and projects. Understanding their portfolio will help you discuss how you can manage client relationships effectively and identify growth opportunities.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with clients in the past. Be ready to explain technical concepts in simple terms, as this is crucial for the role. Practising these scenarios can boost your confidence.
✨Demonstrate Organisational Prowess
Think of specific instances where you managed multiple projects or priorities simultaneously. Highlight your organisational skills and how they contributed to successful project delivery, as this is key for an Account Manager.
✨Be Proactive About Upselling
Come prepared with ideas on how you could identify upsell opportunities within existing contracts. This shows your commercial awareness and willingness to contribute to the sales team, which is a big plus for the role.
