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- Tasks: Make outbound calls and hit monthly targets while working in a supportive team.
- Company: Join Path2Solutions, a partner of a nationally recognised organisation in Sunderland.
- Benefits: Enjoy competitive pay, life assurance, generous leave, and subsidised gym membership.
- Why this job: Kickstart your career in customer service with no weekend shifts and great team vibes.
- Qualifications: No prior experience needed, just a passion for helping others and clear communication skills.
- Other info: Entry-level position with full-time hours and excellent growth opportunities.
The predicted salary is between 23678 - 29600 £ per year.
Path2 Solutions is partnered with a nationally recognised organisation looking for outbound service advisors at their thriving site in Sunderland.
Responsibilities
- Take accountability for monthly targets and daily KPIs.
- Handle outbound calls to different types of clients.
- Work as part of a team to ensure the organisation thrives.
- Communicate clearly with clients.
Benefits
- Competitive weekly pay (£23,678 per annum)
- Life assurance and pension scheme
- Generous annual leave allowance
- Free onsite parking
- Subsidised gym membership
- Team orientated environment
- No weekends
Pay & Shifts
Pay rate: £23,678 per annum. Shifts vary between 8am‑9pm Monday‑Friday.
Employment Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Customer Service
Call Centre Advisor in Sunderland employer: Path2Solutions
Contact Detail:
Path2Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Advisor in Sunderland
✨Tip Number 1
Get to know the company! Research Path2Solutions and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and even a referral, which doubles your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Call Centre Advisor in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Call Centre Advisor role. Highlight any relevant experience in customer service and your ability to meet targets. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our values at Path2Solutions. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves handling outbound calls, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Path2Solutions!
How to prepare for a job interview at Path2Solutions
✨Know Your Numbers
Since the role involves accountability for monthly targets and daily KPIs, make sure you understand what these metrics mean. Research common KPIs in call centres and be ready to discuss how you can meet or exceed them.
✨Practice Your Communication Skills
As a Call Centre Advisor, clear communication is key. Practise speaking clearly and confidently. You might even want to role-play with a friend to simulate the types of calls you’ll be handling.
✨Team Spirit Matters
This position requires working as part of a team, so be prepared to discuss your experiences in teamwork. Think of examples where you contributed to a team goal or helped a colleague out.
✨Show Enthusiasm for Customer Service
Path2 Solutions values customer service, so express your passion for helping others. Share stories that highlight your commitment to providing excellent service and how you handle challenging situations.