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For Companies At a Glance
- Tasks: Deliver top-notch customer service and handle queries in a friendly inbound team.
- Company: Join a successful home security company based in Sheffield.
- Benefits: Weekly pay, commission, employee discounts, and generous annual leave.
- Why this job: Kickstart your career in customer service with excellent progression opportunities.
- Qualifications: Confident phone manner and strong communication skills; no experience needed.
- Other info: Enjoy a work-life balance with no weekend shifts.
The predicted salary is between 26133 - 36586 £ per year.
Path2 is delighted to be hiring sales advisors for our client, a successful and growing home security company based in Sheffield. We are looking for enthusiastic Sales Advisors to join their friendly inbound team. This is an excellent opportunity for someone who enjoys helping customers, problem‑solving, and building a long‑term career in customer service.
Location Sheffield
Key Responsibilities
- Deliver excellent customer service within an inbound call environment
- Handle customer complaints efficiently and professionally
- Answer customer queries and provide accurate information
- Assist customers with invoices and take payments over the phone
- Make outbound calls when required to update customers on their needs
- Maintain and update customer records accurately
What We Offer
- Weekly pay plus commission
- Excellent career progression opportunities
- Employee discounts on company products
- In‑house pension scheme
- No weekend working
- Generous annual leave allowance
The Ideal Candidate
- Confident and professional phone manner
- Strong communication and customer service skills
- Able to handle queries and complaints calmly and effectively
- Comfortable working in a fast‑paced call centre environment
- No experience necessary
Pay Rate £26,133 per annum plus commission
Shifts 9am – 6pm, Monday – Friday
Sales Advisor employer: Path2Solutions
Contact Detail:
Path2Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, try role-playing with a friend or family member. Focus on maintaining a confident and professional tone while addressing various customer scenarios.
✨Tip Number 3
Prepare for common interview questions related to customer service. Think about how you would handle complaints or difficult customers. We want you to shine by showcasing your problem-solving skills and calmness under pressure!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping customers shine through. We want to see that you're excited about the role and ready to contribute to our friendly team!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service experience or problem-solving skills you have, as these are key for the Sales Advisor role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This will help us see your communication skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Path2Solutions
✨Know the Company
Before your interview, take some time to research the home security company. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Skills
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You can do this by role-playing with a friend or recording yourself. Focus on maintaining a friendly tone and handling potential customer queries or complaints.
✨Prepare for Common Questions
Think about common interview questions related to customer service and sales. Be ready to discuss how you've handled difficult situations in the past, even if it's from previous jobs or experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm
Let your passion for helping customers shine through during the interview. Share examples of how you've gone above and beyond for customers in the past. A positive attitude can make a huge difference and show that you're a great fit for the friendly team.
