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- Tasks: Answer customer queries and manage bookings from the comfort of your home.
- Company: Join a nationally recognised company with a remote team in Derby.
- Benefits: Enjoy a competitive salary, weekly pay, and all necessary equipment provided.
- Why this job: Achieve an excellent work-life balance while progressing your career.
- Qualifications: No specific qualifications required, just a passion for helping customers.
- Other info: Flexible hours and numerous opportunities for career growth.
The predicted salary is between 15237 - 18255 £ per year.
A nationally recognised company is looking for inbound call centre agents to join their remote team in the Derby area. The role involves answering customer queries, logging calls, and managing bookings and cancellations.
With a focus on an excellent work-life balance, this position offers a competitive salary of £25,396 per annum, weekly pay, and numerous career progression opportunities. All necessary equipment, including a laptop, will be provided.
Remote Inbound Call Center Agent - Growth & Flexibility employer: Path2 Solutions
Contact Detail:
Path2 Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Inbound Call Center Agent - Growth & Flexibility
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common call centre scenarios. Think about how you'd handle tricky customer queries or complaints. This will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your flexibility and adaptability. Since this role offers growth and flexibility, showing that you can handle change and thrive in a dynamic environment will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us.
We think you need these skills to ace Remote Inbound Call Center Agent - Growth & Flexibility
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and call handling. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves answering customer queries, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos – we’re all about attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our fantastic remote team!
How to prepare for a job interview at Path2 Solutions
✨Know the Role Inside Out
Before your interview, make sure you understand what being an inbound call centre agent entails. Familiarise yourself with common customer queries and how to handle them. This will show the interviewer that you're serious about the role and ready to jump in.
✨Practice Your Communication Skills
Since this role involves a lot of talking, practice clear and concise communication. You can do this by role-playing with a friend or family member. Focus on being friendly and professional, as this is key to providing excellent customer service.
✨Highlight Your Flexibility
This position offers growth and flexibility, so be prepared to discuss how you can adapt to different situations. Share examples from your past experiences where you've successfully managed changing priorities or worked under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest but also helps you determine if the company is the right fit for you.
