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For Companies At a Glance
- Tasks: Welcome guests, ensure their needs are met, and check them in with attention to detail.
- Company: Join a top-rated hospitality business known for its excellent work culture.
- Benefits: Enjoy weekly pay, discounted hotel rates, free meals, and generous annual leave.
- Why this job: Be part of a dynamic team in a fast-paced environment while making guests feel at home.
- Qualifications: No specific qualifications required; just bring your enthusiasm and a friendly attitude.
- Other info: Flexible shifts available, perfect for students balancing studies and work.
Path2 Solutions are seeking motivated individuals to work for our clients already established and nationally recognised hospitality business as a guest service assistant at their hotel based in Middlesbrough. Our Guest Service Assistants are a vital part of our business and as a result the company has been voted in the top 20 places to work in Hospitality across the UK. Your day-to-day duties will consist of the following welcoming our guests on arrival, communicate with guests and ensure their needs are met in a polite and friendly manner, work as part of the team to achieve collective goals, adapting to challenges in a fast-paced environment and checking guests in with a focus on attention to detail. Pay rate: Starts at £12.60 -£15.00 per hour Shifts: 6am – 2pm or 2pm-10pm Or 10pm-6am Benefits: Weekly pay (Competitive rates) Discounted hotel rates Market leading maternity and parental leave Inhouse life assurance and pension scheme Free meals whilst on duty Generous annual leave allowance
Service Assistant employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Assistant
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially the specific hotel you're applying to. Understanding their values and services will help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as being a Guest Service Assistant requires excellent interaction with guests. Role-play scenarios with friends or family to enhance your ability to handle various guest situations with confidence.
✨Tip Number 3
Highlight any previous experience in customer service roles, even if they are not directly related to hospitality. This can demonstrate your ability to work in fast-paced environments and your commitment to providing excellent service.
✨Tip Number 4
Be prepared to discuss how you handle challenges and adapt to changes in a busy environment. Think of examples from past experiences where you successfully managed difficult situations, as this will showcase your problem-solving skills.
We think you need these skills to ace Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the hospitality industry and your desire to work at Path2 Solutions. Mention specific aspects of the company that appeal to you, such as their recognition in the top 20 places to work in Hospitality.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality roles. Use specific examples to demonstrate your ability to communicate effectively with guests and work as part of a team.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for the Service Assistant role.
How to prepare for a job interview at Path2 Solutions Ltd
✨Show Your Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Talk about why you enjoy working with guests and how you can contribute to creating a welcoming atmosphere.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to adapt and support your colleagues in a fast-paced environment.
✨Prepare for Common Guest Scenarios
Think about potential challenges you might face as a Guest Service Assistant, such as handling difficult guests or managing busy check-in times. Prepare responses that showcase your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their training programmes, team dynamics, or how they measure success in guest service.
