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For Companies At a Glance
- Tasks: Assist customers with their queries and promote services in a friendly manner.
- Company: Join a leading distribution and logistics company in Coventry.
- Benefits: Enjoy great work-life balance, generous leave, and in-house perks.
- Why this job: Be part of a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work Monday to Friday with a competitive salary and career growth potential.
The predicted salary is between 25000 - 30000 £ per year.
Path2 are delighted to be working with our large distribution and logistics clients to hire customer service advisers for their hub based in Coventry. As a customer service advisor, your day-to-day duties will include:
- Liaising with customers and tending to any issues or requests
- Communicating with our customers in a professional and friendly manner via the telephone
- Promoting services to customers and working toward team targets
Successful candidates will be working for one of the UKs leading organisations in its field and will receive the below benefits:
- Great work life balance
- Inhouse benefits including pension and life assurance scheme
- Generous annual leave allowance
- Cycle to work scheme
- Discounts in selected high street stores
Pay Rates: £25,251.21 per annum
Shifts: 10am – 6pm, Monday – Friday
Customer Services in Ryton on Dunsmore employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services in Ryton on Dunsmore
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and showing up looking professional will set a positive tone for the rest of the meeting.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in working with them.
We think you need these skills to ace Customer Services in Ryton on Dunsmore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you’ve handled customer queries in the past, so don’t be shy about showcasing your achievements!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you’re excited about joining our team at Path2. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since you'll be liaising with customers daily, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll find all the details you need to get started. Let’s make this happen together!
How to prepare for a job interview at Path2 Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Path2 and their clients. Understand their values, services, and what sets them apart in the distribution and logistics sector. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a customer service advisor, clear and friendly communication is key. Practice answering common interview questions out loud, focusing on your tone and clarity. You might even want to role-play with a friend to simulate the interview environment and get comfortable speaking about your experiences.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer service scenarios. Think of examples from your past experiences where you resolved issues or went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Enthusiasm for Teamwork
Since you'll be working towards team targets, it's important to demonstrate your ability to work well with others. Share examples of how you've collaborated with colleagues in the past and express your excitement about contributing to a team environment at Path2.
