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- Tasks: Serve food and drinks, greet customers, and handle enquiries in a friendly manner.
- Company: Join a well-known hotel chain with a vibrant atmosphere.
- Benefits: Weekly pay, free meals, discounts, and long-term opportunities.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: No prior experience needed, just a passion for customer service.
- Other info: Enjoy free staff parking and an employee assistance programme.
The predicted salary is between 20000 - 25000 £ per year.
Path2 Solutions are delighted to be working with a well-known hotel chain client to hire food and beverage assistants at its site in the heart of Durham. Food and beverage assistants are essential to the smooth running of our operation and duties include:
- Greeting customers in a professional and friendly manner
- Serving food and drinks to tables and hotel rooms
- Providing detailed information on our menus
- Handling guest enquiries and complaints
- Working as part of a team to achieve collective goals
Benefits:
- Weekly pay
- Free meals whilst on duty
- Family and friends' discounts at our sites throughout the country
- Employee assistance program
- Free staff parking
- Long term opportunities
Customer Service - Restaurant in North East employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - Restaurant in North East
✨Tip Number 1
Make sure you know the ins and outs of the restaurant scene in Durham. Familiarise yourself with the menu and the hotel chain's vibe so you can chat confidently about it during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, like dealing with complaints or answering tricky questions about the menu.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Show up looking smart and professional to demonstrate that you take the role seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining the team at Path2 Solutions.
We think you need these skills to ace Customer Service - Restaurant in North East
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a friendly and professional vibe to our team. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or the food and beverage industry. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Path2 Solutions Ltd
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to discuss dishes confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Practice Your Customer Interaction Skills
Since this role is all about customer service, practice how you would greet guests and handle various scenarios. Role-playing with a friend can help you feel more comfortable and prepared for real-life situations.
✨Showcase Teamwork Experience
Be ready to share examples of how you've worked as part of a team in previous roles. Highlighting your ability to collaborate and support colleagues will demonstrate that you’re a great fit for their team-oriented environment.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Having thoughtful answers ready will help you stand out and show your understanding of the role.