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For Companies At a Glance
- Tasks: Answer inbound calls, assist customers, and upsell products from the comfort of your home.
- Company: Join a top-rated UK company known for its supportive work culture.
- Benefits: Enjoy competitive salary, mental health support, uncapped commission, and discounts on products.
- Why this job: Make a difference by helping customers while earning great rewards and benefits.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible shifts with opportunities for recognition and growth.
The predicted salary is between 24750 - 24750 £ per year.
Path2 Solutions are seeking work from home inbound call advisors for their prestigious T.V, Internet and telecoms provider client based in Goole and the surrounding areas. Taking inbound calls your duties will include answering calls with existing customers, answering customer queries, and retaining customers as well as upselling our products onto clients' existing packages.
The company has been voted one of the UK’s best to work for and as a result successful candidates will receive the below benefits:
- Competitive salary
- Mental health support 24/7
- Uncapped commission structure
- WFH – with no travel to the office
- Discounts on all our products and services
- Local Gym discounts
- Employee of the month awards
Pay Rate: £24,750 per year plus uncapped commission
Shifts: 9.30am - 6pm Monday-Thursday, 8am - 4.30pm Friday
Inbound Call Agent in Newland employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Call Agent in Newland
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research their products and services so you can confidently chat about them during your interview. This shows you're genuinely interested and ready to upsell!
✨Tip Number 2
Practice your phone skills! Since you'll be taking inbound calls, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with answering queries and retaining customers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application.
We think you need these skills to ace Inbound Call Agent in Newland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inbound Call Agent role. Highlight any experience you have with customer service, especially in handling calls and resolving queries. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for helping customers and any relevant experience that shows you can upsell products effectively.
Show Off Your Communication Skills: Since this role involves answering calls and dealing with customers, make sure your written application reflects your communication skills. Keep it clear, concise, and friendly – just like how you'd speak to a customer!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Path2 Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products inside out. Familiarise yourself with their T.V, Internet, and telecoms services so you can confidently answer questions and show your enthusiasm for what they offer.
✨Practice Active Listening
As an inbound call agent, listening is key. During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows you’re engaged and ready to handle customer queries effectively.
✨Showcase Your Sales Skills
Since upselling is part of the role, prepare examples of how you've successfully upsold products or services in the past. Highlight your ability to identify customer needs and suggest relevant solutions that benefit both the customer and the company.
✨Be Yourself
Finally, don’t forget to let your personality shine through! The company values a positive work environment, so being genuine and approachable will help you stand out. Share your passion for helping customers and how you can contribute to their success.
