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For Companies At a Glance
- Tasks: Assist customers, manage stock, and handle orders with a friendly approach.
- Company: Join Path2 Solutions, a leading name in customer service.
- Benefits: Competitive pay, generous leave, in-store discounts, and flexible shifts.
- Why this job: Be part of a recognised brand and make customers smile every day.
- Qualifications: No specific qualifications needed, just a positive attitude and great communication skills.
- Other info: Long-term opportunities available with both full-time and part-time shifts.
Path2 Solutions are hiring both full and part-time customer assistants for its busy outlet store based in the NE6 area.
As a Customer Assistant your daily responsibilities will include:
- Using internal IT systems to manage stock and assist with customer orders and payment
- Dealing with customers in a polite and friendly manner, solving any queries they may have
- Being an ambassador for the brand
- Stocking items onto the correct shelves
- Dealing with order returns
Store Assistant Benefits:
- Work for one of the UKs most recognised employers
- Competitive pay (Paid Weekly)
- Generous annual leave allowance
- In store discount
- Full and part time shifts available
- Long term opportunity
Pay Rate: £12.60 - £13.90 per hour
Shifts:
- Part Time: 12pm-4pm or 3pm-7pm Sunday, Monday and Thursday
- Full Time: 12pm –8pm, Any 5 days from 7
Customer Service employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Path2 Solutions. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face as a Customer Assistant. Role-play with a friend or family member to get comfortable with handling queries and complaints. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, especially in customer service roles. Show them you can be an ambassador for the brand right from the start!
✨Tip Number 4
Apply through our website! We want to make it easy for you to land that job. Head over to our site, fill out your application, and let us know why you’d be a great fit for the Customer Assistant role. We’re excited to see what you bring to the table!
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Customer Assistant, you'll be dealing with customers daily, so show us how you can connect with them.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in customer service or using IT systems. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Path2 Solutions Ltd
✨Know the Brand
Before your interview, take some time to research Path2 Solutions. Understand their values, mission, and what makes them stand out in the customer service industry. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being an ambassador for the brand.
✨Practice Common Scenarios
Customer service roles often involve dealing with various situations. Prepare for common scenarios you might face, such as handling a difficult customer or managing stock discrepancies. Practising your responses can help you feel more confident and articulate during the interview.
✨Showcase Your IT Skills
Since the role involves using internal IT systems, be ready to discuss any relevant experience you have with technology. If you've used similar systems before, mention them! If not, express your willingness to learn and adapt quickly to new tools.
✨Be Friendly and Approachable
During the interview, remember that customer service is all about people. Smile, maintain eye contact, and engage with your interviewer in a friendly manner. This will not only make a great impression but also reflect how you would interact with customers in the store.
