Customer Service

Path2 is recruiting Customer Service Advisors to work at one of the Uks leading housing and healthcare organisations at their hub based in Newcastle City Centre. This is an opportunity to work for a leading business in a fantastic location and successful candidates\’ daily duties will consist of liaising with customers via the phone, live chat and email to offer support and advice, communicate professionally with an emphasis on customer care when answering customer queries, promote self-service channels and dealing with complaints effectively. Benefits: Fantastic working environment 2 days per week in the office 3 days from home Great shift pattern Brilliant access to public transport (great metro access) Huge career progression opportunities Generous pension scheme Pay rates: £12.95-£13.70 per hour Shifts: Monday – Friday 8am-4pm 9am-5pm 10am-6pm Rotating weekly