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For Companies At a Glance
- Tasks: Make calls to promote products, take orders, and handle customer queries.
- Company: Join Path2Solutions, a vibrant outsourcing company in Newcastle.
- Benefits: Competitive pay, commission, incentives, gym discounts, and work-life balance.
- Why this job: Kickstart your career in a fun environment with great earning potential.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Enjoy a fantastic location and flexible shifts in a supportive team.
The predicted salary is between 25000 - 27459 £ per year.
Overview
Join to apply for the Call Centre Advisor role at Path2Solutions.
Path2 Solutions are delighted to have partnered with a local outsourcing company seeking Sales Advisors for its site in Newcastle City Centre.
Responsibilities
- Make outbound calls promoting clients\’ products and services.
- Take customer orders over the phone and input them into the order system.
- Deal with customer queries in a polite and friendly manner.
- Hit KPIs set out by a manager.
Benefits
- Competitive pay rates with fantastic commission structure
- Fantastic weekly and monthly incentives
- Great work life balance
- Discounted local gym membership
- Inhouse pension and life assurance scheme
- Fantastic location
Pay: £25,000-£27,459 per year, plus uncapped commission
Shifts: Monday to Friday 10am – 6pm and alternate Saturdays 10am–3pm
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Telephone Call Centers
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Call Centre Advisor employer: Path2 Solutions Ltd
Contact Detail:
Path2 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Path2Solutions and their clients. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try role-playing common call scenarios with a friend or family member. This will boost your confidence and help you handle customer queries like a pro during the actual interview.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences where you've hit KPIs or dealt with challenging customers. We want to see how you can bring that success to our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our fantastic team at Path2Solutions.
We think you need these skills to ace Call Centre Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Call Centre Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to hit KPIs. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about the role. We love seeing enthusiasm, so let us know what makes you a great fit for Path2 Solutions.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be doing a lot of that as a Call Centre Advisor. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Path2 Solutions Ltd
✨Know the Company
Before your interview, take some time to research Path2Solutions and their values. Understanding their mission and the services they offer will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Pitch
As a Call Centre Advisor, you'll need to communicate clearly and confidently. Practise your introduction and how you would promote a product or service over the phone. This will not only boost your confidence but also demonstrate your sales skills during the interview.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you handle difficult customers or meet KPIs. Prepare specific examples from your past experiences that highlight your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm
During the interview, let your passion for customer service shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work with Path2Solutions. A positive attitude can make a lasting impression!
