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For Companies At a Glance
- Tasks: Coordinate service operations, manage schedules, and ensure top-notch customer communication.
- Company: Established plant hire business with a strong reputation and stable workload.
- Benefits: Earn up to £30,000, enjoy 22 days holiday, and receive full training.
- Other info: Fast-paced environment with genuine opportunities for growth and development.
- Why this job: Join a supportive team and unlock clear career progression opportunities.
- Qualifications: Previous administrative experience is preferred; training provided for the right candidate.
The predicted salary is between 30000 - 30000 £ per year.
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity.
About the Company
This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression.
Key Benefits
- Salary up to £30,000 per year
- 22 days holiday plus bank holidays
- Stable and consistent workload
- Clear progression opportunities
- Supportive team environment
- Full training provided on systems and processes
About the Role
The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records. Day‑to‑day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams. Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections.
About You
To be successful as a Service Coordinator, previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast‑paced environment, alongside a strong customer‑service mindset, is essential.
You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries.
Service Coordinator employer: Path Recruitment
Contact Detail:
Path Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire industry or related sectors. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination. Think about your past experiences and how they relate to the role. We want you to shine, so rehearse your answers and be ready to showcase your organisational skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight any relevant experience in administrative roles or the plant hire industry, and don’t forget to showcase your organisational skills and customer service mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples from your past that demonstrate your ability to manage schedules and communicate effectively with customers.
Show Off Your Skills: In your application, be sure to highlight your skills that align with the job description. Talk about your experience with CRM systems, scheduling, and any other relevant tools. We want to see how you can contribute to our supportive team environment!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Path Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the plant hire business. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Service Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or handled multiple tasks simultaneously. Highlighting these skills will demonstrate that you’re ready for the fast-paced environment they operate in.
✨Communicate Clearly and Confidently
Since the role involves liaising with customers and internal teams, practice clear and confident communication. During the interview, be sure to articulate your thoughts well and listen actively. This will reflect your ability to maintain high customer service standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like scheduling conflicts or urgent job requests. Think of relevant scenarios from your previous roles and how you resolved them. This will showcase your problem-solving skills and proactive mindset.