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- Tasks: Coordinate service schedules and support engineers in a fast-paced environment.
- Company: Join a leading name in the plant hire and construction support industry.
- Benefits: Enjoy a salary of £32,000 – £35,000, 25 days holiday, and ongoing training.
- Why this job: Be the key contact for customers and make a real impact on operations.
- Qualifications: Experience in plant hire or engineering support with strong communication skills.
- Other info: Supportive team culture with great career progression opportunities.
The predicted salary is between 32000 - 35000 £ per year.
Overview
Service Controller – Plant Hire | Shefford | £32,000 – £35,000
Join a leading name in the plant hire sector as a Service Controller, supporting engineers and ensuring smooth day-to-day operations.
About Us
The client are a well-established business within the plant hire and construction support industry. With a strong reputation for reliability and customer service, we provide equipment and support to a wide range of clients across construction and engineering. You’ll be joining a supportive team that values collaboration, efficiency, and a proactive approach.
Key Benefits
- Salary of £32,000 – £35,000
- 25 days holiday plus bank holidays
- Monday-Friday working hours
- Company pension scheme
- Ongoing training and development opportunities
- Supportive team environment with career progression prospects
About the Role
As Service Controller, you’ll be the first point of contact for customer enquiries, ensuring excellent communication between clients, suppliers, and engineers. You’ll coordinate service schedules, manage engineer diaries, and provide vital administration support to the service department. This is a varied and fast-paced role where your organisational skills will play a key part in keeping everything running smoothly.
Key responsibilities
- Acting as the main point of contact for customers
- Assisting the service team with daily administration
- Liaising with product and parts suppliers
- Scheduling and diary management for field service engineers
About You
You’ll bring proven experience within the plant hire, construction, or engineering support sector. Strong communication and organisational skills are essential, along with confidence using Microsoft Office. You’ll thrive in a busy environment, enjoy problem-solving, and be a positive team player with a great sense of humour.
To be successful as Service Controller, you may have worked as a:
- Service Administrator
- Service Coordinator
- Hire Desk Controller
- Plant Hire Administrator
- Engineering Scheduler
- Service Planner
- Workshop Controller
- Service Support Coordinator
- Maintenance Scheduler
- Hire Desk Advisor
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Service Controller employer: Path Recruitment
Contact Detail:
Path Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire and construction sectors. Use LinkedIn to connect with industry professionals and don’t hesitate to ask for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination and customer support. Think about your past experiences and how they relate to the role of Service Controller. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! During interviews, be ready to discuss how you’ve managed schedules or handled multiple tasks in a busy environment. Bring examples that highlight your problem-solving abilities and teamwork spirit – these are key in this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the plant hire or construction sectors. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing relevant roles you've had!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about joining our team.
Show Off Your Skills: In your application, make sure to highlight your organisational and communication skills. We need someone who can juggle multiple tasks and keep everything running smoothly, so give us examples of how you've done this in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to jump into the process without delay!
How to prepare for a job interview at Path Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide in the plant hire sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Service Controller, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you handle multiple tasks and prioritise effectively in a busy environment.
✨Communicate Clearly and Confidently
Since you'll be the main point of contact for customers, it's crucial to exhibit excellent communication skills during the interview. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if the company is the right fit for you. Ask about team dynamics, training opportunities, or what a typical day looks like for a Service Controller.
