Senior Hire Controller opportunity near Braintree with lifting and plant machinery hire specialists, offering bonuses, healthcare, holidays, and career progression.
Our client is an established lifting and plant machinery hire business with a friendly working environment and a strong customer focus. This is an excellent opportunity to join a supportive team where you will play an important role in the day-to-day running of the hire desk.
Key Benefits of the Senior Hire Controller
- £35,000-£40,000 per annum
- Two bonus payments per year
- 25 days' holiday plus bank holidays
- Private healthcare scheme
- Life assurance
- Death in service benefit
- Monday to Friday, 8:00am-5:00pm
- Friendly and supportive working environment
About the Role - Key Responsibilities
As Senior Hire Controller, you will take a lead role within the hire desk, overseeing two coordinators and ensuring customers receive an efficient, professional service.
Your responsibilities will include:
- Managing and supporting two hire coordinators
- Handling customer enquiries by telephone and email
- Processing hire orders accurately and efficiently
- Coordinating equipment availability and customer requirements
- Resolving customer queries and hire-related issues
- Supporting the smooth day-to-day operation of the hire desk
- Building strong relationships with customers and internal teams
- Ensuring a high standard of customer service is maintained
About You - Senior Hire Controller
You will ideally have experience within the plant, lifting equipment or machinery hire sector and be confident managing customer enquiries, orders and issues.
Relevant backgrounds could include hire control, hire desk operations, rental management, branch support or hire coordination. You should be organised, commercially aware and comfortable taking responsibility while supporting colleagues.
To be successful in this role, you may have worked as a:Hire Controller,Hire Desk Manager, Senior Hire Controller,Hire Desk Coordinator,Rental Manager,Hire Manager,Hire Coordinator,Plant Hire Controller,Plant Hire Coordinator,Branch Assistant, Equipment Rental Coordinator
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Senior Hire Controller employer: Path Recruitment
Join a leading infrastructure business in Hitchin as a Service Engineer, where you will benefit from a supportive work culture that prioritises safety, quality, and employee development. With excellent training and progression opportunities, alongside a comprehensive benefits package including 25 days of annual leave and a discretionary bonus, this role offers a stable environment for engineers to thrive and build long-term careers while working on varied plant and equipment.
