At a Glance
- Tasks: Manage plant and tool hire processes while providing excellent customer service.
- Company: Established hire company with a strong industry presence in Birmingham.
- Benefits: Competitive salary, 27 days holiday, life assurance, and cycle to work scheme.
- Why this job: Join a growing company and make an impact in a fast-paced environment.
- Qualifications: Experience in hire coordination or related roles is preferred.
- Other info: Opportunities for career development and progression.
Senior Hire Controller – Birmingham – £32,000 – 36,000 + Excellent Benefits
Find out if this opportunity is a good fit by reading all of the information that follows below.
A fantastic opportunity has arisen for a Senior Hire Controller to join a well-established hire company in Birmingham. This role involves overseeing a busy plant and tool hire desk and ensuring smooth day-to-day hire processes.
Benefits of the Senior Hire Controller role:
Competitive salary up to £36,000 + Bonus
Monday to Friday, 7:30AM – 5:00PM (No weekends)
27 days holiday + bank holiday + the option to buy 5 additional days annual leave.
Cycle to Work Scheme – save money on bikes and cycling equipment
Life Assurance – financial security for you and your loved ones
The Role:
As a Senior Hire Controller, you will play a key role in managing the hire and coordination of plant equipment. Responsibilities include:
As a Senior Hire Controller you will be dealing with customer site enquiries face to face, over the phone and via emails, arranging the on and off hire of machinery.
Covering for the manager and senior team ensuring all tasks and functions run as normal
Handling administrative tasks related to hires and contracts
Supporting the team in a fast-paced hire desk environment
Chase up all quotes or enquiries to maximise business and gain any x hire opportunities
Communicating with internal teams and customers to ensure a seamless service
Company Overview:
A well-established business with a strong presence in the hire industry
A growing company with exciting new contracts
Fast-paced and rewarding work environment
Committed to employee development and progression
To be successful in this role, you may have worked as a:
Hire Controller, Senior Hire Controller, Plant Hire Coordinator, Rental Manager, Hire Desk Controller, Hire Desk Manager, Hire & Sales Coordinator, Hire Coordinator, Hire & Sales Controller, Assistant Hire Manager, Tool Hire Manager or Tool Hire Supervisor. You may also have experience in plant hire, tool hire, construction hire, non mechanical plant, powered access, or related industries.
Apply today to be considered for this Senior Hire Controller position in Birmingham
Senior Hire Controller employer: Path Recruitment
Contact Detail:
Path Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hire Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the hire industry and let them know you're on the lookout for a Senior Hire Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for hire controller roles and practice your answers. Make sure to highlight your experience in managing hire processes and dealing with customer enquiries, as that’s what they’ll want to hear about.
✨Tip Number 3
Show off your skills! Bring along examples of how you've successfully handled busy hire desks or improved processes in previous roles. This will demonstrate your capability and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Senior Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Hire Controller role. Highlight relevant experience in plant hire or similar industries, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to managing hire processes and working in a fast-paced environment. We love a good story!
Showcase Your Communication Skills: As a Senior Hire Controller, communication is key. In your application, demonstrate your ability to handle customer enquiries effectively. Whether it's through your CV or cover letter, let us know how you’ve successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our fantastic team!
How to prepare for a job interview at Path Recruitment
✨Know Your Stuff
Make sure you brush up on the specifics of plant and tool hire. Understand the equipment you'll be dealing with and the common queries customers might have. This will show your potential employer that you're not just interested in the role, but that you also know what you're talking about.
✨Showcase Your Customer Service Skills
As a Senior Hire Controller, you'll be interacting with customers regularly. Prepare examples of how you've handled customer enquiries or resolved issues in the past. This will demonstrate your ability to provide excellent service and manage relationships effectively.
✨Be Ready for Fast-Paced Scenarios
The role involves working in a busy environment, so think of times when you've thrived under pressure. Be prepared to discuss how you prioritise tasks and manage your time efficiently, especially when covering for the manager or senior team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans or how they support employee development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.