At a Glance
- Tasks: Lead multi-site operations, drive performance, and enhance customer experience across London and the Home Counties.
- Company: A successful equipment rental and support services business with ambitious growth plans.
- Benefits: Competitive salary, performance bonuses, company vehicle, private healthcare, and generous holiday allowance.
- Other info: Opportunity for long-term career progression and significant autonomy in decision-making.
- Why this job: Join a dynamic team and influence strategic direction in a well-established organisation.
- Qualifications: Senior leadership experience in multi-site operations with proven commercial success.
The predicted salary is between 80000 - 85000 £ per year.
A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation.
The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held.
Package
- £80,000 - £85,000 Basic Salary
- Performance-related Bonuses of circa 25%-40%+
- Company Vehicle
- Private Healthcare
- Pension Scheme
- Generous Holiday plus Bank Holidays, increasing with service
- Significant Autonomy and Executive-Level Decision-Making Authority
- Genuine Long-Term Career Progression Opportunities
The Opportunity
Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement.
You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations.
Key Responsibilities
- Provide strategic leadership across a geographically dispersed, multi-site operation
- Deliver agreed revenue, profit and operational performance targets
- Lead, coach and develop regional and depot management teams
- Drive continuous improvement initiatives across people, processes and performance
- Improve operational efficiency, productivity and service delivery standards
- Ensure optimal fleet availability, utilisation and return on investment
- Build and maintain strong relationships with key customers and stakeholders
- Produce, manage and deliver regional budgets and forecasts
- Analyse operational and commercial data to identify performance improvement opportunities
- Ensure compliance with all health, safety, quality and regulatory requirements
- Support strategic business initiatives, growth plans and operational development projects
- Promote consistency, accountability and best practice across all operational locations
- Enhance customer retention, service performance and overall customer experience
Candidate Profile
Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations.
Essential Experience
- Senior leadership experience within a multi-site operational environment
- Responsibility for operational, commercial and financial performance across multiple locations
- Full P&L accountability and budget management experience
- Proven success in improving revenue, profitability and operational performance
- Experience leading and developing management teams across geographically dispersed operations
- Strong commercial, financial and analytical capability
- Experience implementing operational improvement programmes and driving sustainable change
- Demonstrable success in managing customer relationships and service performance metrics
- Strong stakeholder management and influencing skills
Evidence of Achievement
Applicants are encouraged to provide specific examples and measurable outcomes relating to:
- Revenue growth delivered under their leadership
- Profitability improvements and margin enhancement
- Operational efficiency gains and cost reduction initiatives
- Service performance improvements and customer retention achievements
- Team development, succession planning and leadership progression outcomes
- Fleet utilisation, asset productivity or operational optimisation improvements
- Safety, compliance or quality performance enhancements
- Successful implementation of business improvement, transformation or growth projects
Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably.
Personal Attributes
- Strategic thinker with strong operational execution capability
- Data-driven decision maker
- Highly credible leader capable of influencing at all organisational levels
- Commercially astute and results focused
- Committed to developing high-performing teams and future leaders
- Passionate about continuous improvement and operational excellence
Why Apply?
This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development.
Application Process
Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.
Operations Director employer: Path Recruitment
Join a dynamic and rapidly expanding equipment rental business as an Operations Director, where you will lead multi-site operations across London and the Home Counties. Our company prides itself on fostering a culture of accountability and continuous improvement, offering significant autonomy and executive-level decision-making authority. With a competitive salary, performance-related bonuses, private healthcare, and genuine long-term career progression opportunities, we are committed to investing in our people and ensuring exceptional customer outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Operations Director role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its operations thoroughly. Understand their challenges and think about how your experience can help them improve performance and profitability. Tailor your examples to show measurable achievements that align with their goals.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership style and how you've driven operational excellence in previous roles. Use specific metrics to back up your claims – numbers speak volumes in this game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Show Us Your Achievements:When you're writing your application, make sure to highlight specific achievements that demonstrate your impact. We want to see measurable results, like revenue growth or operational improvements, rather than just listing your responsibilities.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Tailor Your Application:Make sure to tailor your application to the role of Operations Director. Highlight your experience in multi-site operations and how you've successfully led teams in similar environments. This will show us that you understand what we're looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us during the selection process.
How to prepare for a job interview at Path Recruitment
✨Showcase Your Achievements
When discussing your experience, focus on specific measurable outcomes you've achieved in previous roles. Use data to back up your claims, such as revenue growth percentages or operational efficiency improvements. This will demonstrate your ability to deliver results and align with the company's emphasis on measurable achievements.
✨Understand the Business Landscape
Research the equipment rental and support services industry thoroughly. Familiarise yourself with current trends, challenges, and competitors. This knowledge will help you speak confidently about how you can influence strategic direction and improve operational performance within the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a multi-site environment. Prepare examples of how you've led teams through challenges or implemented successful operational improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Leadership Philosophy
Be ready to discuss your leadership style and how you develop high-performing teams. Share specific examples of how you've coached and mentored team members, and how this has led to improved performance and engagement. This aligns with the company's focus on building strong leadership teams.
