At a Glance
- Tasks: Build relationships, manage a busy hire desk, and resolve queries efficiently.
- Company: Join an award-winning company based in Bristol with a fantastic team culture.
- Benefits: Enjoy up to £30k salary, 25 days holiday, and no weekend work!
- Other info: Apply now to kickstart your career and be part of a dynamic team!
- Why this job: Great opportunity for career advancement in a supportive environment.
- Qualifications: Experience in customer service or fast-paced roles preferred but not essential.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Coordinator
Are you feeling stuck in your current hire company? Do you want to be noticed, rewarded with a great bonus, enjoy weekends off, and work with a fantastic team? We offer 25 days holiday, team communities, and much more! Our award-winning company is based in Bristol.
Benefits for the Customer Service Coordinator:
- Up to £30k DOE
- No weekend work
- 23 days holiday plus bank holidays
- Opportunities for internal promotion and career advancement
Responsibilities of the Customer Service Coordinator:
- Build important relationships with internal and external clients
- Handle hiring, rehiring, and sourcing equipment from third-party suppliers
- Manage a fast-paced and busy hire desk
- Liaise with colleagues, depots, and procurement teams to ensure equipment is delivered on time
- Resolve queries or claims professionally, ensuring all paperwork is completed and up-to-date
- Use CRM systems such as Syrinx, Inspire, or similar
Experience in plant hire, tool hire, powered access hire, accommodation hire, builders merchants, or specialist equipment hire is preferred but not essential.
You should have experience working in a fast-paced environment with high-volume calls and emails. Previous roles may include customer service advisor, coordinator, hire controller, rental manager, or sales controller.
Click the APPLY button now to be considered for this role or to find out more—we will be in touch!
#J-18808-LjbffrCustomer Service Coordinator in Harlow employer: Path Recruitment Ltd
Join our award-winning company in Bristol as a Customer Service Coordinator, where you will be part of a vibrant team that values your contributions and offers a supportive work culture. Enjoy competitive benefits including up to £30k salary, 25 days holiday, and opportunities for career advancement, all while working in a dynamic environment that prioritises employee satisfaction and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Harlow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Path Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Path Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Coordinator in Harlow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Path Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Path Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Path Recruitment Ltd!
How to prepare for a job interview at Path Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
