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For Companies At a Glance
- Tasks: Build relationships, manage a busy hire desk, and resolve queries efficiently.
- Company: Join an award-winning company based in Bristol with a fantastic team culture.
- Benefits: Enjoy up to £30k salary, 25 days holiday, and no weekend work!
- Why this job: Great opportunity for career advancement in a supportive environment.
- Qualifications: Experience in customer service or fast-paced roles preferred but not essential.
- Other info: Apply now to kickstart your career and be part of a dynamic team!
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Coordinator
Are you feeling stuck in your current hire company? Do you want to be noticed, rewarded with a great bonus, enjoy weekends off, and work with a fantastic team? We offer 25 days holiday, team communities, and much more! Our award-winning company is based in Bristol.
Benefits for the Customer Service Coordinator:
- Up to £30k DOE
- No weekend work
- 23 days holiday plus bank holidays
- Opportunities for internal promotion and career advancement
Responsibilities of the Customer Service Coordinator:
- Build important relationships with internal and external clients
- Handle hiring, rehiring, and sourcing equipment from third-party suppliers
- Manage a fast-paced and busy hire desk
- Liaise with colleagues, depots, and procurement teams to ensure equipment is delivered on time
- Resolve queries or claims professionally, ensuring all paperwork is completed and up-to-date
- Use CRM systems such as Syrinx, Inspire, or similar
Experience in plant hire, tool hire, powered access hire, accommodation hire, builders merchants, or specialist equipment hire is preferred but not essential.
You should have experience working in a fast-paced environment with high-volume calls and emails. Previous roles may include customer service advisor, coordinator, hire controller, rental manager, or sales controller.
Click the APPLY button now to be considered for this role or to find out more—we will be in touch!
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Customer Service Coordinator employer: Path Recruitment Ltd
Contact Detail:
Path Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, like Syrinx or Inspire. Having a solid understanding of these tools will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any experience you have in fast-paced environments during your conversations. We value candidates who can handle high-volume calls and emails, so be sure to share relevant examples that demonstrate your ability to thrive under pressure.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into our company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Prepare to discuss how you would build relationships with both internal and external clients. We’re looking for someone who can effectively manage communications, so think of strategies or past experiences that showcase your relationship-building skills.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Coordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service or related fields. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to handle high-volume calls and emails.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for the Customer Service Coordinator position, and provide examples of how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Path Recruitment Ltd
✨Research the Company
Before your interview, take some time to learn about the company’s values, culture, and recent achievements. This will not only help you understand what they’re looking for but also allow you to tailor your answers to align with their goals.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult client or resolve a complaint. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Experience
Highlight any relevant experience you have in fast-paced environments or roles similar to a Customer Service Coordinator. Be ready to discuss specific examples of how you've successfully managed high-volume calls or resolved issues.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for career advancement.
