At a Glance
- Tasks: Coordinate service operations, manage schedules, and ensure top-notch customer communication.
- Company: Established plant hire business with a strong reputation and stable workload.
- Benefits: Earn up to £30,000, enjoy 22 days holiday, and receive full training.
- Other info: Fast-paced environment with genuine opportunities for growth in the plant hire sector.
- Why this job: Join a supportive team and unlock clear career progression opportunities.
- Qualifications: Previous administrative experience is a plus; training provided for the right candidate.
The predicted salary is between 30000 - 30000 € per year.
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long‑term opportunity.
About the Company
This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression.
Key Benefits
- Salary up to £30,000 per year
- 22 days holiday plus bank holidays
- Stable and consistent workload
- Clear progression opportunities
- Supportive team environment
- Full training provided on systems and processes
About the Role
The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records. Day‑to‑day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams. Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections.
About You
To be successful as a Service Coordinator, previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast‑paced environment, alongside a strong customer‑service mindset, is essential.
You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries.
Service Coordinator in Brighton employer: Path Recruitment Ltd
Join a well-established plant hire business near Rudgwick, where you will find a supportive team environment and clear pathways for career progression. With a competitive salary of up to £30,000, generous holiday allowance, and comprehensive training provided, this role as a Service Coordinator offers not just stability but also the chance to grow within a reputable company that values its employees and maintains high operational standards.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire industry or related sectors. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their operational standards and be ready to discuss how your skills can help maintain their high customer service levels.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed schedules or handled multiple tasks. This will demonstrate that you're the proactive Service Coordinator they need.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Coordinator in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Coordinator role. Highlight any relevant administrative experience, especially in plant hire or similar sectors, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your proactive approach and customer service mindset will benefit our team.
Show Off Your Organisational Skills:As a Service Coordinator, being organised is key. In your application, give examples of how you've successfully managed schedules or handled multiple tasks at once. We love to see that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Path Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the plant hire business. Understand their services, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Service Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or handled multiple tasks simultaneously. Highlighting your ability to stay on top of things will demonstrate that you're the right fit for this fast-paced role.
✨Communicate Clearly and Confidently
Since the role involves liaising with customers and internal teams, practice clear and confident communication. During the interview, make sure to articulate your thoughts well and listen actively. This will show that you can handle customer interactions effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like scheduling conflicts or urgent job requests. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and customer service mindset.
