At a Glance
- Tasks: Provide IT support and manage network systems for a leading lubricants manufacturer.
- Company: Join Paterson Enterprises, a family-owned business with a rich history.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a comprehensive benefits package.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Make a real impact in a hands-on role while developing your IT skills.
- Qualifications: Experience in IT support and knowledge of networking principles required.
The predicted salary is between 28000 - 28000 £ per year.
Salary: Circa £28,000 and benefits package, dependent on experience
Location: Office base, Gateshead NE8 3BP
Contract: Full Time, Permanent
Hours: Normal hours of work are 8.30am to 5.00pm, Monday to Friday (37.5 hours per week) with an unpaid break of 1 hour for lunch. There will be a requirement to work occasional evenings and weekends to provide out-of-hours IT maintenance and support.
Training and certification support aligned to the role.
Full-time holiday entitlement is 25 days per year, plus the bank and public holidays.
Pension scheme, company share scheme, life assurance and sick pay (subject to certain qualifying conditions).
Company Profile: With an illustrious history dating back to the 19th century, Paterson Enterprises is a family-owned business operating within the lubricants and leisure sectors. We have two operating divisions in the lubricants business in the UK - Morris Lubricants in Shrewsbury and GB Lubricants in Gateshead. Morris Leisure consists of seven caravan holiday home and touring parks in Shropshire and North Wales. The company currently employs around 240 employees and our head office is based in the centre of Shrewsbury.
About GB Lubricants: GB Lubricants is a leading manufacturer and supplier of high quality lubricants. As part of our wider group of companies, we are committed to operational excellence and customer service. The IT function underpins our manufacturing, distribution and commercial operations by providing secure, reliable and responsive technology services.
The Role: Based at GB Lubricants in Gateshead and reporting to the Group IT Manager (based in Shrewsbury), you will deliver first to third line support to business users at GB Lubricants, ensuring incidents and requests are resolved quickly and effectively. Alongside user support, you will administer and improve the local network and core infrastructure, and collaborate with the group IT team to maintain shared standards, security controls and service levels across the group. This is a hands-on role that blends daily support with proactive network, systems and security administration.
Preferred Skills / Knowledge / Qualifications / Experience:
- Experience with Windows 11, Windows Server 2016/2019/2022, MS Office, Exchange, SQL, VMware, Hyper-V, Veeam, SharePoint and Microsoft 365.
- CompTIA Network+
- Self-motivated with the ability to work independently or as part of a team.
- Adaptable, flexible and trustworthy.
- 2 years previous experience in an IT Support role.
- Knowledge of networking principles including switching, VLANs, wireless and VPN.
- Exposure to manufacturing or logistics environments.
- CompTIA Security +
- Microsoft Certifications.
- Full UK driving licence.
Behaviours and Culture: Customer focused, friendly and professional. Ownership mindset with attention to detail and strong documentation habits. Team player who shares knowledge and supports group standards.
Working Pattern: Standard business hours 8.30am to 5.00pm Monday to Friday with 1-hour unpaid lunch. Some out of hours as required by the role. Occasional travel to group sites, suppliers or training as needed.
Paterson Enterprises Limited is committed to treating everyone who works for the Company fairly, openly, honestly and with dignity and respect at all times. We seek to ensure equality of opportunity in all areas of employment, including the recruitment and selection process, with the selection of new employees based solely on merit.
IT Support & Network Administrator in Gateshead employer: Paterson Enterprises
Paterson Enterprises is an excellent employer, offering a supportive work culture that values employee growth and development. With a comprehensive benefits package including training support, generous holiday entitlement, and a commitment to equality and respect, employees can thrive in their roles while contributing to a family-owned business with a rich history. Located in Gateshead, the IT Support & Network Administrator role provides a unique opportunity to be part of a dynamic team dedicated to operational excellence in the lubricants sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Network Administrator in Gateshead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Paterson Enterprises values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Paterson Enterprises might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Paterson Enterprises!
✨Direct Apply to Paterson Enterprises
Let's not forget to apply directly through the Paterson Enterprises website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support & Network Administrator in Gateshead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Paterson Enterprises.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Paterson Enterprises. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Paterson Enterprises
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
