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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming environment for our members.
- Company: Join Third Space, a luxury health club chain in London with a vibrant community.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Great opportunities for personal growth and career progression in a luxury setting.
- Why this job: Be part of a dynamic team that inspires members to achieve their fitness goals.
- Qualifications: Passion for customer service and strong communication skills are essential.
The predicted salary is between 30784 - 30784 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
Third Space Paternoster Square is our newest club, and with plans to more than double our estate in the next 5 years, now is the time to join Third Space and be a part of a company that genuinely strives to be the Best in Class. As we prepare to open, we’re looking for a team of Member Concierge to join and shape something truly special. You’ll be part of a dynamic, driven community, united by a commitment to excellence and a passion for delivering an exceptional member experience. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Member Concierge employer: Paternoster - Concierge
Contact Detail:
Paternoster - Concierge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know Third Space and its vibe! Spend some time researching their philosophy and values. When you understand what makes them tick, you can tailor your approach and show how you fit right in with their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at Third Space. Building relationships can give you insider info and might just land you a recommendation when it comes to applying.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you would handle demanding members and showcase your calmness under pressure. We want to see that passion and enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Third Space family and ready to contribute to something special.
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for fitness and customer service shine through in your application. We want to see how you embody the lifestyle that Third Space promotes, so share your personal experiences and what motivates you!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Member Concierge role. Highlight any previous customer service roles or experiences that showcase your ability to handle demanding situations with grace.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Third Space. Be genuine, express your excitement about joining our team, and explain how you can contribute to creating an exceptional member experience.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our community!
How to prepare for a job interview at Paternoster - Concierge
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its philosophy. Understand their commitment to providing outstanding fitness spaces and how they inspire their members. This knowledge will help you demonstrate your genuine interest in the role and align your values with theirs.
✨Showcase Your Customer Service Skills
As a Member Concierge, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to remain calm under pressure and how you’ve handled demanding situations with grace.
✨Emphasise Team Spirit
Third Space values teamwork and collaboration. Be ready to discuss how you work well in a team environment. Share stories that illustrate your enthusiasm for being part of a dynamic community and how you contribute to creating a positive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for growth, or what a typical day looks like for a Member Concierge. This shows your eagerness to engage and learn more about the role and the company.