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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Patek Philippe, a prestigious family-owned watch manufacturer since 1839.
- Benefits: Competitive salary, benefits, and the chance to work with luxury products.
- Why this job: Join a renowned brand and create lasting client relationships in a refined setting.
- Qualifications: Experience in luxury sales, excellent communication skills, and a passion for craftsmanship.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Founded in 1839, Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill a full-time vacancy in our flagship store in New Bond Street, London.
This is a full-time, on-site role for a Sales Consultant located in London. The Sales Consultant will be responsible for delivering exceptional customer service, fostering lasting client relationships, and driving sales in a luxury retail environment, ensuring that all customers receive a professional and refined experience.
Main Duties:
- You will be the first point of contact for customer sales & service enquiries.
- Key responsibilities include consulting with customers to understand their needs, assisting with technical queries and providing tailored recommendations, attending customer events and showcasing Patek Philippe’s exquisite timepieces.
- You will also support in maintaining product displays, meeting sales objectives, and collaborating with the team to ensure a premium client experience.
What we are looking for:
- Patek Philippe experience is desirable.
- Passion for fine craftsmanship, luxury products, and attention to detail.
- Exceptional customer service and communication skills, both written and verbal.
- Excellent literacy and numeracy skills.
- Experience in Sales in a luxury environment.
- Able to read and interpret technical documents.
- Able to use Microsoft packages (SAP is desirable).
- Attention to detail and the ability to work under pressure including managing multiple tasks.
- A proactive approach and ability to work well on your own initiative as well as part of a team.
- An enthusiastic and positive personality.
- Immaculate personal appearance.
- Experience in the luxury goods industry is desirable.
Competitive salary + benefits.
Please send your CV, covering letter and salary expectations.
The company carries out DBS, reference and work permit checks during the pre-employment process.
Applicants will be shortlisted and contacted in March. Due to the volume of applications received, only those selected for interviews will be contacted.
Please note that we do not accept unsolicited CVs from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Sales Consultant employer: Patek Philippe
Contact Detail:
Patek Philippe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail industry, especially those who work at Patek Philippe or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your passion for luxury products! When you get the chance to meet potential employers, let your enthusiasm shine through. Share stories about your favourite timepieces or experiences in luxury sales to make a memorable impression.
✨Tip Number 3
Prepare for the interview by brushing up on your product knowledge. Familiarise yourself with Patek Philippe’s history and their exquisite craftsmanship. This will not only impress your interviewers but also show that you’re genuinely interested in the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Patek Philippe and ready to deliver that exceptional customer service they value.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Consultant role. Highlight your customer service experience and any previous work in luxury retail to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fine craftsmanship and luxury products, and explain why you’d be a great fit for Patek Philippe. Keep it professional but let your personality show!
Show Off Your Attention to Detail: In a luxury environment, every detail matters. Make sure your application is free from typos and errors. A polished application reflects your commitment to excellence, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Patek Philippe
✨Know Your Product
Before the interview, make sure you have a solid understanding of Patek Philippe's history and their exquisite timepieces. Familiarise yourself with their craftsmanship and unique selling points, as this will help you impress during discussions about luxury products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This will demonstrate your ability to foster lasting client relationships in a luxury retail environment.
✨Dress to Impress
Given the luxury nature of the role, your personal appearance is crucial. Dress impeccably for the interview to reflect the brand's values. This shows that you understand the importance of presentation in the luxury goods industry.
✨Practice Active Listening
During the interview, practice active listening by engaging with the interviewer’s questions and responding thoughtfully. This not only showcases your communication skills but also demonstrates your proactive approach and ability to work well as part of a team.
