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- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Patek Philippe, a prestigious family-owned watch manufacturer since 1839.
- Benefits: Competitive salary and benefits package for dedicated team members.
- Why this job: Join a luxury brand and showcase exquisite timepieces while building lasting client relationships.
- Qualifications: Experience in luxury sales, excellent communication skills, and a passion for fine craftsmanship.
- Other info: Immaculate personal appearance and proactive attitude are essential for success.
The predicted salary is between 28800 - 48000 £ per year.
Founded in 1839, Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill the following full-time vacancy in our flagship store in New Bond Street, London.
This is a full-time, on-site role for a Sales Consultant located in London. The Sales Consultant will be responsible for delivering exceptional customer service, fostering lasting client relationships, and driving sales in a luxury retail environment, ensuring that all customers receive a professional and refined experience.
Main Duties:
- You will be the first point of contact for customer sales & service enquiries.
- Key responsibilities include consulting with customers to understand their needs, assisting with technical queries and providing tailored recommendations, attending customer events and showcasing Patek Philippe’s exquisite timepieces.
- You will also support in maintaining product displays, meeting sales objectives, and collaborating with the team to ensure a premium client experience.
What we are looking for:
- Patek Philippe experience is desirable.
- Passion for fine craftsmanship, luxury products, and attention to detail.
- Exceptional customer service and communication skills, both written and verbal.
- Excellent literacy and numeracy skills.
- Experience in Sales in a luxury environment.
- Able to read and interpret technical documents.
- Able to use Microsoft packages (SAP is desirable).
- Attention to detail and the ability to work under pressure including managing multiple tasks.
- A proactive approach and ability to work well on your own initiative as well as part of a team.
- An enthusiastic and positive personality.
- Immaculate personal appearance.
- Experience in the luxury goods industry is desirable.
Competitive salary + benefits.
Please send your CV, covering letter and salary expectations.
The company carries out DBS, reference and work permit checks during the pre-employment process.
Applicants will be shortlisted and contacted in March. Due to the volume of applications received, only those selected for interviews will be contacted.
Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Commercial Administrator - Home based employer: Patek Philippe
Contact Detail:
Patek Philippe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator - Home based
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail industry, especially those who work at Patek Philippe or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge. Familiarise yourself with Patek Philippe’s timepieces and their craftsmanship. Showing genuine passion for their products can really impress the hiring team!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Sales Consultant. This will help you articulate how you'd handle various customer interactions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Patek Philippe.
We think you need these skills to ace Commercial Administrator - Home based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Administrator. Highlight your experience in luxury retail and customer service, as these are key for us at Patek Philippe.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for fine craftsmanship and luxury products. Use it to showcase your personality and why you’d be a great fit for our team.
Show Off Your Skills: Don’t forget to mention your literacy and numeracy skills, as well as your ability to handle technical queries. We want to see how you can contribute to delivering that exceptional client experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Patek Philippe
✨Know Your Product
Before the interview, make sure you have a solid understanding of Patek Philippe's history and their exquisite timepieces. Familiarise yourself with their craftsmanship and unique selling points. This will not only impress your interviewers but also show your genuine passion for luxury products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial in a luxury retail environment, so be ready to discuss these scenarios in detail.
✨Dress to Impress
Given the luxury nature of the role, your personal appearance should reflect the brand's values. Dress smartly and ensure you look polished and professional. This will demonstrate your understanding of the luxury market and your commitment to maintaining high standards.
✨Practice Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on being concise while still conveying your enthusiasm for the position.
